Need To Cancel My Service

The person who posted this question about Classmates.com did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by kcmjr on November 29th, 2011 6:46 PM

This answer was accepted by the poster of the original question.

kcmjr

Member since:
May 5th, 2011

Points: 4,254,255

1,100
points

You cannot do that via this forum. You need to call them directly.

Phone: 206-301-5700

How to reach a live person: Press 1 when recording begins

Hours of Operation: 8:00am - 5:00pm PT

============================

I do not work for classmates.com or memorylane.com.

Make sure to document EVERYTHING. Many people still get charged after cancelling.

This is a common problem with this web site, I've heard it from numerous people. I recommend that you use one-time use credit card numbers with these social media sites. That way they cannot continue to bill you.

If there are issues after caneling it may come down to cancelling your card in order to stop this. In this case you should contact your credit card company ASAP and explain the issue to them.. They will act as you advocate (or should) in the matter.

You can also send a registered letter to memorylane. They are the parent company of classmates.com. Their address is:

Memory Lane, Inc., d/b/a Classmates.com
333 Elliott Ave West, Suite 500
Seattle, WA 98119