Question posted by Anonymous-11638 on November 24th, 2009
How can I stop Classmates.com from making unauthorized charges from my account?
Requests for more information
It appears classmates.com helps themselves to our credit card account once they have it and are always an unusual amount of high call volume. A buisness pyschology of keeping alrady fustrated callers so aggrivated by them supporting their buisness and keeping them on hold, that they gamble the caller will hang up! Sounds like a Better Business Bureau Investigation, along with a Federal Government Investigation is warranted. How about a Original Members Group Law Suit? If anyone would like to hit them with a Group Law Suite, lets get the ball rolling!
Current Answers
Answer #1: Posted by trukman333 on June 7th, 2010 6:47 AM
Member since:
June 7th, 2010 Points: 2,460
Answer #2: Posted by Anonymous-23044 on February 25th, 2011 3:32 PM
Member since:
February 25th, 2011 Points: 110
Change your account number! If that doesn't work, because I have already cancelled once before. I am going to get my attorney husband involved. They are so unresponsive and make it so difficult to contact them. I'm really peaved! They should contact you and ask if you want to remain a member.
Answer #3: Posted by japaul46 on February 27th, 2011 12:32 PM
Member since:
February 27th, 2011 Points: 100
problem is to notify the bank and then cancel that crdit card
no. and get a new one. This might cause a problem especially
if you have payments linked to that no., but in the end its worth it. Be aware also of other accounts that classmates
gives your no. to one was lifetime something that was a 79. charge again unauthorized. Classmates will also automatically renew your account without your authorization ( I would never join classmates for this reason.) With the credit card no. being changed they can't do this.
Trust me on this I tried every other option nothing worked till I did this.
Answer #4: Posted by DreadPirateRoberts on February 27th, 2011 6:13 AM
Member since:
November 19th, 2010 Points: 8,633,403
Our goal at Classmates is to be the world's best place to reconnect with others. Thousands of new members sign up every day at Classmates, and we don't want you to miss out when more of your friends arrive. It is our sincere hope that you will explore and enjoy Classmates.com a while longer and decide to stay with us. Should you decide that you indeed wish to cancel your Classmates membership, please follow the instructions below.
Free Members
You may cancel your free membership by removing your information from the Classmates directory. To do so, please follow these steps found at the Classmates.com web site regarding cancellations:
Log in to your account. Click here. Choose the appropriate reason for removal. Click REMOVE REGISTRATION to complete the process.
Gold Members
If you wish to cancel your Gold membership, please contact our Member Care Team regarding your request. A representative will respond to your message via email to assist you in converting your membership to the free level.
Note: You may cancel your Gold membership and/or remove your name from our site at any time; however, per the Terms of Service to which you agreed when you paid for your Gold membership, membership fees are non-refundable, so a cancellation will result in the forfeiture of your membership fee.
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