Question posted by rosam95912 on May 7th, 2013
Unauthorized Billing To My Checking Acct. Please Refund $39.00.
Current Answers
Answer #1: Posted by Odin on May 7th, 2013 6:31 AM
http://www.classmates.com/search/help/article?articleId=4384&keywords=cancel
This should stop future charges but may not affect outstanding charges.
To reverse outstanding charges, send a certified snailmail to the company, giving them a reasonable time (say 10 days) in which to respond. Then if you don't receive satisfaction you will want to dispute the charge with your bank—but observe the bank's time limits, which you can learn by phoning the bank. Here's Classmates's address:
Classmates Online, Inc.
P.O. Box 1269
Renton, WA 98057
I urge you also to complain to the Washington Office of the Attorney General at 800-551-4636, or at http://www.atg.wa.gov/.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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