Cannot Connect

as of today, I can no longer log in to my classmate account. I get a notice that I must login through Internet explorer which I have been doing. My service provider in ATT yahoo and I have always been able to access my through them and also through Google. as of this morning neither work. I can get to the classmates login but it will not accept my user name or password. Nothing has changed on my computer that I am aware of Bill M

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Answer #1: Posted by Odin on January 4th, 2013 6:02 PM

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Odin

Member since:
April 10th, 2010

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Sorry for your problems. The issue may stem from an outdated browser or overloaded cache. A good first step is to clear your cache and cookies—see your browser's help section if you don't know how—and restart your computer. Links for updating various browsers may be found on this Facebook page (even though it's not a Facebook issue):
http://www.facebook.com/help.php?page=742

There is also the chance that the site is down. You can always check, at:
http://www.downforeveryoneorjustme.com/.

Classmates does not offer phone support. You can write to:

Classmates Online, Inc.
P.O. Box 1269
Renton, WA 98057

If necessary, you could complain to the Washington Office of the Attorney General at 800-551-4636, or at http://www.atg.wa.gov/.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.