Question posted by rancheroo2 on July 14th, 2020
Getting A Cogeco Service Person To Connect A New Service
I requeseted a new service for our new location over a week ago and thought I was covered but now I find that the necessary equipment is in the mail and I will be expected to make the hook up myself. Thus is not just a matter of plugging in a phone jack bit involves setting up a modem and PVR for Cable, Internet and Phone. I need it for this coming weekend when we will be moving in. I requested the service for Thurs Jul 16 but found out this morning that that there will be no service person available. This is unacceptable! I am 88 yrs old and my wife 84. We will need some form of communication in case of emergency when we move in on Sunday 19 July
Current Answers
Answer #1: Posted by Odin on July 14th, 2020 9:40 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,700
Member since:
April 10th, 2010 Points: 41,236,700
We're an independent help site, and we have no access to companies' accounts--so you do need to deal with Cogeco. (Use the contact information at https://www.contacthelp.com/cogeco/customer-service.) Good luck!
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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