Why Is My Bill The Same Amount As A Person Getting A Dvr, Internet And Cable?

My bill is the same amount as though I have a DVR? Why is that

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Answer #1: Posted by BusterDoogen on September 17th, 2015 6:16 PM

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BusterDoogen

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We are a Q&A site & not affiliated with Comcast, I suggest you contact CS@ 800-266-2278

How to reach a live person:
- Keep pressing "#" and ignore their messaging. Took me 4 times.
  
  If they determine you are outside of their servicing area, you may need to press "1" when prompted.
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Answer #2: Posted by pellkiness on September 18th, 2015 5:46 AM

pellkiness

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June 22nd, 2010

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There is a much less aggravating way. Go here and type in your zip code to get the number for your LOCAL office. You will get much better service.

http://customer.comcast.com/service-center-locations

Comcast Knowledge Base Results

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How do I get DVR?
How do I get DVR? To add DVR service or to exchange your current digital cable box for one with a built-in digital video recorder (DVR), click here to view products available in your area or, chat with a live representative .
How can I get a Digital Cable Tuner device?
Comcast does not provide Digital Cable Tuner devices. You may purchase a Digital Cable Tuning device in a package from PC manufacturers (Dell, Sony, etc). How can I get a Digital Cable Tuner device?
Do I need a second cable box or new equipment to get DVR?
Do I need a second cable box or new equipment to enjoy Comcast's DVR service. No, a second cable box is not required to get DVR? If you already have Comcast Digital Cable service, we will provide a new Digital Cable box with DVR functionality to replace your current Digital Cable box.