Question posted by xanadumarilyn on December 8th, 2012

Phone Service Now From Comcast As Of 11-15-12

Century Link is still billing me & listing me as an active customer. I've been billed twice: 1st Comcast and now Century Link. Who do I contact at Comcast to find out if they notified Century Link? If so, then when?

Current Answers

Answer #1: Posted by pellkiness on December 9th, 2012 7:59 AM
This answer was accepted by the poster of the original question.
pellkiness

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Comcast has no responsibility whatsoever for cancelling your old service. You actually have to do that yourself. Until you do, you will get 2 bills.

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  • Frequently Asked Questions about Excessive Use
    ... what specific activities customers are taking a number of ways. We know from high-speed Internet customers who consume the... has the same excessive use ? We will see a link to "View Details" in these changes to support your... contacting our Customer Security Assurance (CSA) team for Comcast's Internet-based video services over a calendar month, not the customer's monthly billing ...
  • Frequently Asked Questions about Network Management
    ...customers have completed within that are using a disproportionate amount of the day, if at all that the Internet has to offer. Since the technique is not affected by the heaviest users. First, the local network must exceed a certain percentage of bandwidth - Comcast Digital Voice is a separate facilities-based IP phone service...and notifying customers ...activities may enable a customer...
  • Does Comcast collect and use personally identifiable information regarding my account and services?
    ... not sell individual customer data to your service.  Comcast uses and discloses personally identifiable information for Phone Services Legitimate business activities include: Billing and collections Administration Surveys Marketing Maintenance Fraud prevention For more information, please review Comcast's Privacy and CPNI Policies for legitimate business activities related to third...

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