Question posted by chjv on August 2nd, 2010

Receive Messages When Away

I am away from my Florida residence for a few months and service is in vacation mode. How do I access phone messages left on the line in Florida?

Current Answers

Answer #1: Posted by pellkiness on August 2nd, 2010 12:02 PM
This answer was accepted by the poster of the original question.
pellkiness

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June 22nd, 2010

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Away from home:
  1. Dial your home telephone number
  2. When your personal greeting begins to play, press #
  3. Enter your password when prompted

As a subscriber to Comcast Digital Voice, you also have the option of listening to your messages online. 

If you have both Comcast Digital Voice and High-Speed Internet service, we recommend using the SmartZone Communication Center.  To access SmartZone, follow these steps:

  1. Access SmartZone from www.comcast.net
  2. Select the Email icon
  3. Enter primary user name and password
  4. Click the Voice tab and your call records will display 

If you have only Comcast Digital Voice:

  1. Open a Web browser and go to www.comcast.net
  2. Select the Voice icon
  3. Log into the Digital Voice Center (DVC) using preferred method of access (Comcast Digital Voice telephone number and current voice mail passcode)
  • Step 2

    Press the "#" key when you hear your outgoing voice mail message.

  • Step 3

    Enter your voice mail password when the automated prompt asks.

  • Step 4

    Follow the automated instructions to navigate within your mailbox.


  • Read more: How to Retrieve Comcast Telephone Messages | eHow.com http://www.ehow.com/how_5843018_retrieve-comcast-telephone-messages.html#ixzz0vTccznL4

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