To Customer Service Dear Sir/ Madam I Am Having Difficulty With Your Nas

To customer serviceDear Sir/ Madam I am having difficulty with your Nashville hotel to refund US$397.45 back onto my credit card. It was a mistake the hotel made and after talking with the manager he assured mistake would be rectified. It has been a number of days since our stay. It has not been rectified and I have not had any response to my emails.Could you kindly assist?* please see below attachments Paul Petronijevich Begin forwarded message:From: Paul Petrovic Date: 4 May 2018 at 6:25:01 pm GMT-5To:

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Answer #1: Posted by Odin on May 6th, 2018 7:51 AM

Odin

Member since:
April 10th, 2010

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Sorry for your problems--but we're an independent help site not connected with Comfort Inns. Here are some steps to consider, in order:

Call Comfort Inns' customer service, and if necessary politely but firmly ask for a manager (use the contact information here--https://www.contacthelp.com/Comfort%20Inn/customer-service)
Complain to corporate: use the corporate contact information here--http://www.corporateofficeowl.com/Comfort%20Inn/Corporate%20Office
Call the office of the Maryland Attorney General, at 410-528-8662.

In addition, you may want to consider a review/complaint site like www.complaintsboard.com/,, http://www.consumeraffairs.com/, or https://www.yelp.com/, each of which may get action from the offending companies

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.