Question posted by jfurnari on February 19th, 2012

We Are Entitled To Vouchers Because Of A Change In Our Reservations. Our Conf

We have no record of receeiving a voucher for our reservtions for 2/27/12-3/28/12.  Confirmation # is BPZF9L.  What do we have to do to get confirmation of this?

Current Answers

Answer #1: Posted by 1stLadyDawn on February 19th, 2012 1:10 PM
This answer was accepted by the poster of the original question.
1stLadyDawn

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Continental airline vouchers are accepted online, by phone or at the airport. Are you indicating that you mailed the voucher?

Airline vouchers can be very problematic.  Did you change your reservation at the airport by volunteering to change your flight?  You should have been given a voucher number but if someone else claims your number first (if you lose it for example) you could be out a voucher although I understand that if you simply lost it, the airline will honor it.

You would need to contact Continental directly Unfortunately, Continental isn't publishing direct lines for your question - you might have some success with the live help box.

If you already have a One-Pass account the information might be found in My Account online at Continental.

Or you can call 800.300.1547 and explain the problem and ask to be transferred if necessary.

I'm sorry, this is not as helpful as I'd like it to be. I haven't used a voucher in 17 months.

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