Question posted by kmsunner on November 4th, 2019

How Do I Get My Retirement Account Restarted? It Got Canx By Someone! I Went Fro

my military retirement got canx! I went from 90% disabled to 100% disabled. I was getting $2018 a month for disability and my retirement is $2095 a month. When I got my 100% disability they canx my $2095 retirement account when they should have canx the $2018 disability account. I cannot get thru to dfas phone at all

Current Answers

Answer #1: Posted by Odin on November 4th, 2019 7:21 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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As you probably know, we're an independent help site not connected with either the DFAS or the VA. DFAS suggests you call toll-free at 800-321-1080, Monday through Friday from 8 a.m. to 5:00 p.m., ET; or try 888-332-7411. You can call the VA at 800-827-1000. You may be able to avoid waiting on hold by going to https://gethuman.com/call-back.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by waelsaidani1 on November 5th, 2019 10:45 AM
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,797
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1. Go to the myPay home page at https://mypay.dfas.mil.

2. Enter your Login ID and Password and click "Go."

3. Agree to the terms of the User Agreement.

4. Check the boxes beside the eight questions you want to answer.

5. Click the "Submit Questions" button.

6. Answer each question and click "Submit Answers."

7. Select "Main" in the upper right corner of the page to begin using myPay.

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