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DIRECTV R15 Support Question

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Question posted by umbeora on May 9th, 2014

Where To Get Directv R15 Repaired

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Related DIRECTV R15 Manual Pages

System Manual - Page 5

... what is shown here. Because this user guide was not professionally installed or you 're plugged in, enjoy over 285 channels of programming inclusive of satellite music plus an extensive selection of DIRECTV® Receivers, your receiver and its user interface may vary slightly from pushing the POWER button to recording your...
System Manual - Page 9

Satellite (or Sat & Antenna 105 Whole-Home 105 Reset 106 Access Card 106 CHAPTER 7: HELP & TROUBLESHOOTING Help 108 Troubleshooting Tips 109 Reset/Reauthorizing Your Receiver 109 System Software Updates 110 Onscreen Error Messages 110 Run the System Test 111 Frequently Asked Questions 112 CHAPTER 8: WARRANTY & OTHER INFORMATION Limited 90-Day Warranty 126 DIRECTV Protection...
System Manual - Page 11

... performance or damage your receiver. Also, do not remove cover (or back). never attempt to qualified service personnel. Attempted self-repair may expose dangerous voltage ...receiver on top of the DIRECTV® Receiver. No user-serviceable parts inside. Safety & Care • Ensure proper ventilation - Use of a surge protector is provided to call your warranty. Note to Satellite...
System Manual - Page 16

...TO BEGINNING OF PROGRAM Jumps the program you have one of these receivers, press and hold the REW or FFWD buttons to skip to ... down REPLAY jumps to the previous or next tickmark. 16 DIRECTV® DVR USER GUIDE Press up to four times to the... to skip multiples of the program. *Some Standard-Definition DVRs (models R15/R16) work differently. PLAY / SLOW MOTION Starts the recorded video or...
System Manual - Page 92

...(Make sure your remote to control other equipment such as the receiver gathers information from the satellite for the onscreen program guide. pick the programming package that's ... Activate Your DIRECTV® Service Once all that says, "Acquiring Satellite Info," as your DIRECTV Service. When you 'll see a message onscreen that 's left position. 2. Press PWR. The DIRECTV DVR will allow...
System Manual - Page 93

... your receiver to a land-based telephone line saves you money because it allows you to purchase DIRECTV CINEMA movies and Pay-Per-View events without calling DIRECTV to...6 - The receiver uses a toll-free number once a month for sports package subscriptions and is connected directly to interfere with your digital satellite receiver; If you disconnect the phone line, the receiver will be limited...
System Manual - Page 105

...-Home High-Definition DVRs If you're using DIRECTV® Whole-Home DVR service you can use it. However, you should not have an off-air (terrestrial) antenna connected to create or change your DVR Playlist Sharing preferences or to your HD DVR Receiver. Satellite (or Sat & Antenna) This option is used to...
System Manual - Page 111

... "System Setup," then "Info & Test." 5. Slide the mode switch to the DIRECTV position to run a system test several times before concluding that : 1. If you have a Standard-Definition DVR, press the GREEN button to display the Quick Menu. 3. Occasional fluctuations in satellite receiver-controlling mode, then press MENU to access the System Test tab...
System Manual - Page 112

... be programmed to view. - This may not support the selected HD resolution from your satellite dish isn't adjusted properly. see the progress bar again. - The DIRECTV® Receiver and most TVs and VCRs let you are not powered on your DIRECTV remote to see Chapter 6, "System Setup, Remote Control" for program guide information to...
System Manual - Page 116

...), wait for loose or broken connections. - If the picture is frozen, blocky, or pixels, there may be a problem with the transmission from your satellite dish to your DIRECTV® Receiver. - If there are usually temporary. If the problem is frozen, blocky, or you see the problem on one channel, but not on the...
System Manual - Page 117

... "Parental, Fav's & Setup," "System Setup," "Info & Test" then "More System Info." (On SD Receivers press MENU, select "Parental, Fav's & Setup" and then "System Setup.") Check the Satellite Dish Type shown on directv.com to directv.com/reauthorize. Help & Troubleshooting 117 5 6 7 8 If not, select "Satellite" from the Guide; Follow the steps. CHAPTER 7 - Possible Causes: - Your...
System Manual - Page 131

... device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV • Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Number: R or HR Federal Communications Commission (FCC): This equipment complies with...
System Manual - Page 134

...to which this equipment is resolved. We recommend the installation of this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. DO NOT DISASSEMBLE THIS ... equipment. If the equipment is experienced with this DIRECTV Satellite Receiver does not disable your alarm company, telephone company or a qualified installer.
Installation Guide - Page 2

... 2, 2007 August 6, 2007 March 5, 2008 REVISION HISTORY Author Scope D. DIRECTV Set-Top Box Information for the Installer Revision 1.0 1.1 1.1.a 1.2 1.3 2.0 2.1 2.2 Date of 42 ...March 5, 2008 DTV-MD-0058 Fixed baud rate in Table 3-1. HR21P DIRECTV, Inc. Initial version J. G. Fixed 155200 typo and USB 2.0 default data rate in Section 3.9....
Installation Guide - Page 6

...D11, D12, R15, R16, H10, H20, HR20, H21, HR21 and HR21P. Anyone planning to merchantability, fitness for a particular purpose, non-interruption of the rights. DIRECTV expressly disclaims any...intellectual property rights of others should be used. 1.4 Feedback Email feedback to custominstallsupport@directv.com DIRECTV, Inc. Other models are provided "as is" and the user of these ...
Installation Guide - Page 7

... LNB configuration to stacked/unstacked; Table 2-2: Supported Shortcut Keys STB Model D10 D11 D12 H10 R15 R16 H20 H21 HR20 HR21 HR21P ACTIVE and UP ACTIVE and RIGHT ACTIVE and DOWN Yes Yes...Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes DIRECTV, Inc. Table 2-1: Shortcut Keys Combinations Key Combination Action ACTIVE and UP Access the System Setup: ...
Installation Guide - Page 8

...Port Connector Data Rate (baud) D10 RJ22 9600 D11 USB 9600 D12 USB 9600 H10 RJ22 9600 R15 USB 9600 R16 USB 9600 H20 USB 9600 H21 USB 9600 HR20 USB 9600 HR21 USB 9600 HR21P... USB and DB-9F 9600 3.1 USB 2.0 Data Ports All new DIRECTV STBs have USB 2.0 data ports. Serial commands are interfaced through the data port using a USB-Serial...
Installation Guide - Page 10

DIRECTV Set-Top Box Information for the Installer 4 Data Port Commands 4.1 Data Port Commands and Supported STB Table 4-1: Commands and Supported STB Command Command Label Code D10 D11 D12 R15 R16 H10 H20 H21 HR20 HR21 HR21P 0x81 Standby Yes Yes Yes ...Yes Yes Yes 0x9F OpenUserChannelMT No No No Yes Yes No Yes Yes No No DIRECTV, Inc. Version 2.2 Page 10 of 42 March 5, 2008 DTV-MD-0058
Installation Guide - Page 11

... Therefore, each command string input must be recognized. Version 2.2 Page 11 of Supported STBs DIRECTV STBs with the software version listed in Table 4-2 and newer software versions support data port ... DIRECTV STB Software Version D10-100 0x1040 D10-200 0x1040 D10-300 0x1043 D11-100 0x1040 D12-100 0x1050 D11-300 0x1040 D11-500 0x1040 R15-100 0x1029 R15-300 0x104B R15-500...
Installation Guide - Page 13

...and minor numbers of commands are introduced for multi-tuner STBs, such as an input parameter. DIRECTV, Inc. To maintain backward compatibility, new commands with TunerID set of the tuned channel. ...Figure 4-1. Any controller that support the multi-tuner commands. Version 2.2 Page 13 of the commands as R15 and HR20. The [TunerID] shall start bit, 8 data bits, no parity, 1 stop bit,...

DIRECTV Knowledge Base Results

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  • DIRECTV DIRECTV Receiver Manuals
    ...: "Searching for your system from the links below and find a system manual for Satellite Signal" Troubleshooting On directv.com Select your current or older model equipment. To view and print these pages, you need Adobe Acrobat Reader. DIRECTV Receiver Manuals Learn more information, visit our Troubleshooting section, Technical Help forums or call...
  • DIRECTV What equipment do I need to digitally record?
    ... HD and Digital TV the same? A mini satellite dish, installed by DIRECTV. Phone line - Dish - Can I need the DIRECTV Plus DVR, also known as the "R15." You need to the receiver. We include a universal remote with all of our receivers. What equipment do I record programs from a separate satellite. You will need the following equipment: Set...
  • DIRECTV How does prioritization affect recordings?
    ...the DIRECTV Plus ® How many programs can indicate which program you are trying to my receiver but it's not recording it to record over another "Definitely record" request comes in progress...there are already two other programs that are currently being recorded at the same time? DVR (R15, R16, R22), the DIRECTV Plus® service handle remote conflicts. It will then stop...

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