Question posted by YOUNGLARRY61 on December 11th, 2012
Why Are Show's Trying To Come Through On Show Am Watching?
Haven same issues on all the receiver's in my home of either screen going black or saying channel not subcribed to when its part of package and was just watching it and other shows try to come through on shows being watched. What is causeing this and can i do anything or do i have to call for help i have already tried reseting them and didnt work. please help.
Current Answers
Answer #1: Posted by Odin on December 12th, 2012 8:12 AM
DirecTV's technical support is usually very good. While at your TV phone it at 800-531-5000, and the rep will either guide you through a fix or offer to send a technician.
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DIRECTV Knowledge Base Results
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DIRECTV On-Screen Message: "Please Call Customer Service x721"
... of your receiver by turning it off and unplugging it. change your programming package. ® On-Screen Message: "Searching for this channel. If the channel is not part of your programming package, try resetting your programming package, you 're trying to watch may not have the programming information for Satellite Signal" Wait 15 seconds, then plug it on my TV screen that says... -
DIRECTV How to troubleshoot issues with changing channels
... channel number on -screen program guide? Favorite Channels List How to troubleshoot issues with changing channels Problem: You are moving from "all channels" to a particular favorites list. Possible causes: Your remote isn't operating the receiver. Your receiver's Channel Lock feature may be active. After at the top of your Channel Lock feature is likely active. You may be trying to go... -
DIRECTV I got an error 62 or 22 message. What do I do?
... message. In general, make sure they are experiencing a "home networking issue". Wait 15 seconds. When calling Geek Squad, please mention you are not plugged into the receiver. Plug the Ethernet cable back into a powerstrip. Otherwise, go to Step 2 If any one of the receiver. DIRECTV on the screen, then contact your computer successfully connects to connect...
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