Question posted by johnnyandanna on January 19th, 2013
Loss Of Signal, Black Margins Around Picture, And Shrunken Picture.
My picture is surrounded by a 3 inch black border. then picture shrinks. Frequent loss of signal. When turned off and on again, problem resolves but then quickly returns. This tv is a Hitachi and i 3 weeks old. Customer service representative on phone refused to send out a service person, saying it was the tv. This problem of shrinking pic and margins started this morning.
Current Answers
DIRECTV Knowledge Base Results
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DIRECTV On-Screen Message: "Searching for Satellite Signal"
... that says, "Searching for Satellite Signal" when I see "Searching for satellite signal. On-Screen Error Messages: Please Call Customer Service X711 On-Screen Message: "Please Call Customer Service x721" How to make sure they're secure. Solutions Reset your receiver, starting with the signal. Wait 15 seconds, then plug it back in and turn it isn't processing the signal correctly... -
DIRECTV How to troubleshoot a black or snowy screen
... and description display in many areas. Turn TV off and on . Turn DIRECTV Receiver off and on . Please stand by turning off and unplugging the power cord for...signal meter test to alert customers about the event. If your signal strength (press "menu" and look under "setup" or "installation"). If the problem persists, call customer service at 1-800-531-5000. What can I do a signal... -
DIRECTV Smart Search
...you can set your TV entertainment. title, person, category, channel. Search by almost any word in a title? You'll also see detailed cast info, and more. Available to customers with the HD DVR ... With Smart Search, can search by title, person, category or channel. Your search results start to find what you would text on a cell phone. You'll see upcoming movies and shows they ...
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