Question posted by mommomdebbie on April 28th, 2013

The Top Portion Of Screen Is Black And Peoples Heads Are Cut Off. Need To Fix Pr

The person who posted this question about DIRECTV did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

DIRECTV Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • DIRECTV Why is my screen black, snowy or blue?
    ...Experience You should be able to use the INPUT button on or the television input setting is my screen black, snowy or blue? What can occur if the receiver is not turned on the television's remote... your receiver, unplug it and plug it back in after 15 seconds. How to troubleshoot a black or snowy screen How to either 00, Video 1, Video 2, Video 3 or some other input setting. Turn ...
  • DIRECTV I have a black screen with the program information on top. What can I do?
    ... - First, does an error message appear on , if you are tuned to is most likely scheduled to troubleshoot a black or snowy screen Why is my screen black, snowy or blue? If the channel is a message, search for 15 seconds. After you should be receiving a program on top. If there is not associated ...
  • DIRECTV How to troubleshoot a blue or green screen
    ...connected in a more advanced way (using Audio/Video or S-Video cables), you may need to tune to reset the receiver. If your TV off your receiver and television ... toggle between your VCR, DVD and any other equipment connected to troubleshoot a black or snowy screen On-Screen Message: "Searching for 15 seconds to Video 1, 2 or 00. When the receiver is my screen black, snowy or blue?

Similar Questions

Set Up New Tv
Have A New Tv That We Need To Program For Direct Tv And Would Like Someone To Walk Me Thru It Or Hav...
(Posted by joyceworrell 10 years ago)
Black Box Needs To Be Reset Every 15 To 20 Mins
We are having to reset the black box every 15 to 20 min. Do we need a new box? If so how much will i...
(Posted by CLAUDIALEFTWICH 11 years ago)
My Tv Has Just Started Cutting The Heads Off Of People On Shows And Commercials.
IS it a Direct TV problem or my set. The TV is less than 1 year old.
(Posted by fcupelli 11 years ago)
Black Screen
what do i do when i try to watch my tape shows and all it does is shows a black screen?
(Posted by alysebergmann 13 years ago)
Black Picture Screen
I can get sound, but there's a blue line across the middle of our screen - everything else is black.
(Posted by cathyleewriter 13 years ago)
Ask a New Question
Use the box below to post a new question about DIRECTV.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

DIRECTV Manuals

Find free DIRECTV manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

DIRECTV Reviews

View thousands of DIRECTV user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete DIRECTV customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed DIRECTV customer service rankings, employee comments and much more from our sister site.