Question posted by dbeardman on March 14th, 2018
Have Wasted Another Half Hour On Dsw Web Site With No Results.
I have a DSW account. I know my password and rewards number.Clicking on the email I received in order to submit a review on shoes I bought was problematic as usual. I typed my CORRECT email and password. Got a page of DSW sending me a temporary password. WHY. Anyhow this temporary password never arrived in my emails.So Because this has happened every few months when I go to DSW.com I am giving up. I will never use it again unless the web site is fixed.I continue to receive DSW emails but cannot so will not use your web site.
Current Answers
Answer #1: Posted by Odin on March 14th, 2018 5:30 PM
Sorry for your problems--but you seem to be confusing us, an independent help site, with DSW. To reach DSW, use the contact information here--https://www.contacthelp.com/dsw/customer-service. If you prefer not to (or if DSW doesn't resolve), try the applicable suggestions at https://www.helpowl.com/q/ACS/Technical-Support/web-site-acseducation-come/1034587. Finally, you may want to review DSW itself instead of its shoes. If so, consider a review/complaint site like https://www.gripeo.com/, http://www.consumeraffairs.com/, or https://www.yelp.com/, each of which is designed to get action from the offending companies.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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