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Question posted by scholarjones on February 25th, 2013

My Computer Won't Turn On ? But Lights Still Come On .

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Request from prateekk007 on February 26th, 2013 3:06 AM
Hi scholarjones

I would suggest you to remove the battery, AC adapter and also any external component connected from your laptop. Press and hold the power button for 30 seconds to discharge any residual current inside the laptop, Restart the computer and check if the issue is resolved.

I would also suggest you to connect the AC adapter to a known good power outlet. Check Power LED indicator on AC Adaptor (without plugging into the Notebook).

You can also check the system in Safe Mode with Networking, follow the below mentioned steps:

Restart the computer.
Tap <F8> during startup until the Windows Advanced Options menu appears.
Press <Down Arrow> until Safe Mode with Networking is highlighted, and then press <Enter>.

In case issue still persist in safe mode as well would request you to run dell diagnostics Turn on the system, press <F12> at the initial Dell logo screen, and select Diagnostics from the boot menu.

For easy access to drivers, manuals and product updates, please visit our Support Site .

Please revert with the results.Thanks & Regards
Prateek K
#iworkfordell

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Answer #1: Posted by prateekk007 on February 25th, 2013 10:55 PM

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prateekk007

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Hi scholarjones

I would also suggest you to connect the AC adapter to a known good power outlet. Check Power LED indicator on AC Adaptor (without plugging into the Notebook).

You can also check the system in Safe Mode with Networking, follow the below mentioned steps:

Restart the computer.
Tap during startup until the Windows Advanced Options menu appears.
Press until Safe Mode with Networking is highlighted, and then press .

In case issue still persist in safe mode as well would request you to run dell diagnostics Turn on the system, press at the initial Dell logo screen, and select Diagnostics from the boot menu.

For easy access to drivers, manuals and product updates, please visit our Support Site .

Please revert with the results.

Thanks & Regards
Prateek K

Related Dell Inspiron M5030 Manual Pages

Setup Guide - Page 5

... Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch Pad Gestures 28 Multimedia Control Keys 30 Using the Optical...

Setup Guide - Page 7

...the airflow can damage the computer, deteriorate the computer performance, or cause a fire. The computer turns on all other sides. To prevent overheating ensure that you leave at least 10.2 cm (4... and does not indicate a problem with the fan or the computer. INSPIRON Setting Up Your Inspiron Laptop This section provides information about setting up your computer. Do not place your...

Setup Guide - Page 15

... enabled Wireless disabled NOTE: The wireless key allows you to quickly turn off icons appear on the screen to disable all wireless radios (Wi-Fi and Bluetooth®) on the keyboard to enable or disable wireless. Setting Up Your Inspiron Laptop Press the key on the function key row on your computer, such...

Setup Guide - Page 21

...and DVDs. NOTE: Before you insert a disc and it fits into the security cable slot on page 32. 2 Optical drive light - For more information, see "Using the Optical Drive" on your computer. 19 Blinks when you press the optical drive eject ...read. 3 Optical drive eject button - Ejects the optical drive tray when pressed. 4 Security cable slot - Using Your Inspiron Laptop 1 Optical drive -

Setup Guide - Page 25

... Reader - Connects to indicate the battery charge status. Turns on the memory card. Turns on page 24. 2 Hard drive activity light - Provides quality sound for use when no media card is powered using the AC adapter. 4 3-in the media card slot. Using Your Inspiron Laptop 1 Power status light - NOTE: Your computer ships with audio programs. 23...

Setup Guide - Page 26

Using Your Inspiron Laptop Status Lights and Indicators Battery Status Light Indicator light status Computer state(s) AC adapter solid white on/standby/off/ hibernate off on/standby/off/ hibernate Battery solid amber on/standby off on/standby/off/ hibernate off/hibernate Battery charge level 98% 10%

Setup Guide - Page 27

Using Your Inspiron Laptop Power Button Light/Power Indicator Light Power status light Indicator light status solid white off breathing white Computer state(s) on off/hibernate standby NOTE: For information on power problems, see "Power Problems" on page 43. 25

Setup Guide - Page 29

... settings, double-click the Dell Touch pad icon in this row. For more information, see "Multimedia Control Keys" on the keyboard. 27 Turns the computer on page 28. Using Your Inspiron Laptop 1 Power button - For more information on the multimedia keys, see "Touch Pad Gestures" on or off when pressed. 2 Function key row...

Setup Guide - Page 38

...of fire or explosion. Turn off the computer and turn it clicks into place.... 3. WARNING: Using an incompatible battery may increase the risk of the battery bay. WARNING: Before removing the battery, shut down the computer, and remove external cables (including the AC adapter). Slide the battery into the battery bay until it over. 2. Using Your Inspiron Laptop...

Setup Guide - Page 45

...the touch pad, or press the power button to verify that the computer turns on . If the AC adapter has a light, ensure that the light on the AC adapter is in standby state or the display may not... - The display may not be responding. • Press the power button until the computer turns off and then turn it is off , in hibernate mode. • Reseat the AC adapter cable into the power...

Service Guide - Page 2

... open files and exit all open programs. 2. CAUTION: Handle components and cards with locking tabs; Damage due to Contents Page Before You Begin Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This manual provides instructions for removing and installing components in...

Service Guide - Page 4

Turn on the top right of product in the Enter a service tag: field, click Go, and proceed to ...Page d. Click Close if the Download Complete window appears. c. Click Download Now to Contents Page Flashing the BIOS Dell™ Inspiron™ N5020/M5030/N5030 Service Manual The BIOS may require flashing when an update is titled the same as the downloaded BIOS update file. 8. Back...

Service Guide - Page 9

... battery (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Before turning on the computer, replace all screws and ensure that is not authorized by Dell&#...remain inside the computer. Back to Contents Page Coin-Cell Battery Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery ...

Service Guide - Page 10

...damage to the processor, hold the screwdriver so that it comes to the center of the thermal pads. CAUTION: To ...strap or by Dell™ is perpendicular to the processor when turning the cam screw. 6. Remove the keyboard (see Removing the Battery... Back to Contents Page Processor Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Module Replacing the ...

Service Guide - Page 14

...the computer base. For additional safety best practices information, see Removing the Palm Rest). 6. Turn the computer over and open the display as far as a connector on your warranty. Remove...with your computer. Card. 8. Back to Contents Page Display Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Display Assembly Display Bezel Display Panel WARNING: Before working ...

Service Guide - Page 19

...drive out of the hard drive. Back to Contents Page Hard Drive Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Hard Drive Replacing the Hard Drive WARNING: Before working ...instructions that secure the hard drive to the system board, remove the main battery (see Turning Off Your Computer) before working inside the computer. WARNING: If you need to servicing that...

Service Guide - Page 21

... should perform repairs on your computer. Remove the palm rest (see Removing the Keyboard). 4. Turn the palm rest over. 6. Lift and slide the power button module from under the latch ...Removing the Palm Rest). 5. Back to Contents Page Power Button Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Power Button Module Replacing the Power Button Module WARNING:...

Service Guide - Page 23

... yourself by using a wrist grounding strap or by your computer. Removing the Keyboard 1. Turn the computer over and open the display as far as a connector on your computer. Slide...removing and handling the keyboard. 5. Back to Contents Page Keyboard Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Keyboard Replacing the Keyboard WARNING: Before working inside ...

Service Guide - Page 35

... latch 2 battery 3 battery lock latch Replacing the Battery 1. Shut down the computer and turn it clicks into the battery bay until it over. 3. Align the tabs on the battery...Begin. 2. Slide the battery release latch to Contents Page Battery Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Battery Replacing the Battery WARNING: Before working inside your...

Service Guide - Page 37

...speakers along with your computer). Back to Contents Page Speakers Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Speakers Replacing the Speakers WARNING: Before working ... CAUTION: Only a certified service technician should perform repairs on the palm rest. 3. Turn the palm rest over. 6. For additional safety best practices information, see the Regulatory ...