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Question posted by Az3cWarrior on November 30th, 2012

I Have A Dell Inspiron M5040 And When I Try To Turn It On It Has A Green Screen.

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Answer #1: Posted by NiranjanvijaykumarAtDell on December 4th, 2012 12:03 AM

This answer was accepted by the poster of the original question.

NiranjanvijaykumarAtDell

Member since:
May 12th, 2012

Points: 807,180

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Hello Az3cWarrior,

I am from Dell Social Media and Community.

This may be a problem with the Video card/screen it self. However, I would recommend you the following two steps to confirm.

1. Follow the link below and run the diagnostics and check if the colors still appear during the diagnostics.

http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=04&l=en&s=bsd&docid=DSN_300428&isLegacy=true

2. Connect an external monitor and run the diagnostics to verify if the colors appear during the test.
If the issue persists on the external monitor, it confirms that the issue is the video card. If not, you need to replace the LCD.

Let me know if you receive any error code.

If you need any further assistance, feel free to message me on Twitter. I will be happy to assist and Happy Holidays to you and your family.

Dell-Niranjan
Twitter: @NiranjanatDell

NiranjanAtDell
Dell Inc

Related Dell Inspiron M5040 Manual Pages

Owners Manual - Page 1

P18F002; P18F003 Dell Inspiron M5040/15-N5040/ 15-N5050 Owner's Manual Regulatory model: P18F Regulatory type: P18F001;

Owners Manual - Page 2

... 2011 - 05 Rev. Reproduction of these materials in this text: Dell™, the DELL logo, and Inspiron™ are either trademarks or registered trademarks of Microsoft Corporation in the... loss of your computer. Information in any manner whatsoever without notice. © 2011 Dell Inc. is a registered trademark owned by Bluetooth SIG, Inc.; Microsoft®, Windows®, and ...

Owners Manual - Page 3

Contents 1 Before You Begin 9 Recommended Tools 9 Turning Off Your Computer 9 Before Working Inside Your Computer 10 2 Battery 13 Removing the Battery 13 Replacing the Battery 14 3 Keyboard 15 Removing the Keyboard 15 ...

Owners Manual - Page 5

... the USB Board 44 12 Thermal Cooling Assembly 45 Removing the Thermal Cooling Assembly 45 Replacing the Thermal Cooling Assembly 46 13 Processor Module (For Inspiron 15-N5050/15-N5040 Only 47 Removing the Processor Module 47 Replacing the Processor Module 48 14 Hinge Cover 51 Removing the Hinge Cover 51...

Owners Manual - Page 9

... Tools The procedures in this book, ensure that: • You have performed the steps in "Turning Off Your Computer" on page 9 and "Before Working Inside Your Computer" on page 10. •...8226; Phillips screwdriver • Plastic scribe • BIOS executable update program available at support.dell.com Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files and ...

Owners Manual - Page 10

... any installed cards from being scratched. 2 Turn off your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Hold a card by its...cable, pull on its connector or on its pull-tab, not on your computer. See "Turning Off Your Computer" on the locking tabs before you disconnect the cable. CAUTION: To avoid ...

Owners Manual - Page 11

... devices from your computer. Before You Begin 11 CAUTION: To help prevent damage to ground the system board. See "Removing the Battery" on page 13. 8 Turn the computer top-side up, open the display, and press the power button to the system board, remove the main battery, see "Removing the Battery...

Owners Manual - Page 13

.... For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: To avoid damage to the unlock position until it clicks into... repairs on page 9. 2 Turn off the computer and turn it over. 3 Slide the battery lock latch to the computer, use batteries designed for this particular Dell computer. CAUTION: To avoid ...

Owners Manual - Page 15

... in "Before You Begin" on your warranty. Be careful when removing and handling the keyboard. 3 Turn the computer over and open the display as far as a connector on page 13, before working inside... as possible. 4 Using a plastic scribe, release the four tabs that is not authorized by Dell is not covered by your computer. Keyboard 15 CAUTION: The keycaps on page 13. See "Removing...

Owners Manual - Page 16

Be careful when removing and handling the keyboard. 5 Carefully turn the keyboard over and place it on the system board and remove the keyboard cable. 7 Lift the keyboard off the computer. 16 Keyboard 1 2 3 1 plastic scribe 3 ...

Owners Manual - Page 17

Keyboard 17 Press down on the connector latch to secure the keyboard cable to lock the four tabs securing the keyboard. 5 Close the display and turn the computer over. 6 Replace the battery. 1 2 1 keyboard cable 2 keyboard Replacing the Keyboard 1 Follow the instructions in "Before You Begin" on page 9. 2 Slide the keyboard cable ...

Owners Manual - Page 19

... the keyboard. CAUTION: To help prevent damage to servicing that is not authorized by Dell is not covered by installing memory modules on the type of the memory-module connector until..., labeled DIMM A and DIMM B, that shipped with your computer. See the Specifications at www.dell.com/regulatory_compliance. Removing the Memory Module(s) 1 Follow the instructions in "Before You Begin" on...

Owners Manual - Page 21

... 2 notch 4 Replace the keyboard. To confirm the amount of memory installed in damage to the computer. 6 Turn on the computer. See "Replacing the Keyboard" on page 17. 5 Replace the battery, see "Replacing the ..., replace all screws and ensure that no stray screws remain inside the computer. CAUTION: Before turning on page 14, or connect the AC adapter to do so may result in the computer:...

Owners Manual - Page 23

... the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer...Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector...

Owners Manual - Page 28

... screws remain inside the computer. See "Replacing the Keyboard" on page 14. CAUTION: Before turning on the Mini-Card WLAN (2 antenna cables) Main WLAN (white triangle) Auxiliary WLAN (black...triangle) Antenna Cable Color Scheme white black 6 Replace the keyboard. 4 Press the other than Dell, you must install the appropriate drivers and utilities. 28 Wireless Mini-Card NOTE: If you ...

Owners Manual - Page 35

...Board 1 Follow the instructions in "Removing the Palm-Rest Assembly" on page 29. 4 Turn the palm-rest assembly over. 5 Remove the screw that secures the power button board to ...the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Power Button Board 35 CAUTION: Only a certified service technician should perform repairs ...

Owners Manual - Page 37

... or by your warranty. CAUTION: To prevent data loss, turn off your computer, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Removing the Hard Drive 1 Follow the instructions ... Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on...

Owners Manual - Page 47

... instructions from step 3 to the system board, remove the main battery, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. See "Removing the Thermal Cooling Assembly" on your computer). Processor Module (For Inspiron 15-N5050/15-N5040 Only)47 CAUTION: Only a certified service technician should perform repairs on page 45. 5 To...

Owners Manual - Page 49

...the processor, hold the screwdriver perpendicular to the processor when turning the cam screw. 3 Tighten the ZIF socket by turning the cam screw clockwise to secure the processor module to do...Replace the battery. CAUTION: Before turning on the computer, replace all four corners are higher than the others, the module is not seated properly. Processor Module (For Inspiron 15-N5050/15-N5040 Only)...

Owners Manual - Page 71

...system board. The file icon appears on the top right of your desktop. To flash the BIOS: 1 Turn on a label at the bottom of the menu. If you have your computer's Service Tag: a ...a service tag: field, click Go, and proceed to save the file on the screen. Click BIOS. 5 Click Download Now to support.dell.com/support/downloads. 3 Locate the BIOS update file for your computer: NOTE: The ...