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Dell Inspiron One 2320 Support Question

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Question posted by elgato2950 on June 15th, 2013

Won't Wake It Up

My son put my computer to sleep, then when I tried to wake it up, it stays black. Dell is telling me to reinstall the software, but the computer wont even read the disks. I can't even put it into safe mode to find out what is wrong with it.....

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Answer #1: Posted by RoyanAtDell on July 16th, 2013 8:57 AM

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RoyanAtDell

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Hi,

I work for Dell's Social Media Team. I recommend you remove the power cable from the Tower, press and hold the Power Button for 15 seconds. Connect the power cable, and try powering on. If it still does not power on, I recommend you try reseating the memory to see how it goes. Use the below link for help. Click on Manuals and Documentation, and refer to page 31.

http://dell.to/13gzQLL

Thank you.

RoyanAtDell.

Dell Social Media and Communities.

Related Dell Inspiron One 2320 Manual Pages

Quick Start Guide (PDF) - Page 1

... Unidos podem ligar para 800-WWW-DELL (800-999-3355). Dell™, the DELL logo, and Inspiron™ are trademarks of ga naar support.dell.com/manuals als u meer wilt weten over de functies en geavanceerde opties die voor uw desktop beschikbaar zijn. • Ga naar dell.com/ContactDell als u contact met Dell wilt opnemen in the United...

Owners Manual - Page 2

... to refer to either potential damage to hardware or loss of data and tells you make better use of Dell Inc.; Microsoft®, Windows®, and the Windows start button logo are...your computer. Other trademarks and trade names may be used in this text: Dell™, the DELL™ logo, and Inspiron™ are either trademarks or registered trademarks of these materials in trademarks and ...

Owners Manual - Page 3

Contents 1 Before You Begin 11 Recommended Tools 11 Turning Off Your Computer 11 Safety Instructions 11 2 Technical Overview 15 Inside View of Your Inspiron One 15 System Board Components 17 3 Back Cover 19 Removing the Back Cover 19 Replacing the Back Cover 21 4 Hard Drive 23 Removing the Hard ...

Owners Manual - Page 11

...Off Your Computer" on page 11 and "Safety Instructions" on page 11. • You have read the safety information that shipped with your computer. 1 Save and close all open files and exit... Phillips screwdriver • Hex nut driver • Flash BIOS executable update program available at support.dell.com Turning Off Your Computer CAUTION: To avoid losing data, save and close all open files ...

Owners Manual - Page 12

... from their electrical outlets. 5 Disconnect all attached devices. WARNING: Before working inside your computer, read the safety information that shipped with locking tabs; For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: Only a certified service technician is authorized to ground the system board. 12...

Owners Manual - Page 15

...: Only a certified service technician should perform repairs on your computer). Inside View of Your Inspiron One 45 3 6 7 2 1 Technical Overview 15 1 Technical Overview WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on your...

Owners Manual - Page 19

... a certified service technician should perform repairs on your computer). Back Cover 19 CAUTION: Ensure that sufficient space exists to servicing that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on your computer. Damage due to support the computer with your computer...

Owners Manual - Page 23

...metal housing of the hard drive. Removing the Hard Drive 1 Follow the instructions in Sleep state. For additional safety best practices information, see "Turning Off Your Computer" on ...computer. 3 Hard Drive WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such ...

Owners Manual - Page 27

...4 Remove the screw that secures the optical-drive assembly to servicing that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on your ...the Regulatory Compliance Homepage at dell.com/regulatory_compliance. 4 Optical Drive WARNING: Before working inside your computer, read the safety information that shipped with your warranty.

Owners Manual - Page 31

Damage due to servicing that shipped with your computer. Memory Module(s) 31 5 Memory Module(s) WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on your computer). Removing Memory Module(s) 1 Follow the instructions in...

Owners Manual - Page 33

... the notch in the memory module with the tab in the memorymodule connector. Failure to do not hear the click, remove the memory module and reinstall it clicks into place. Check the amount of memory (RAM) listed. Control Memory Module(s) 33 CAUTION: Before turning on the computer, replace all...

Owners Manual - Page 35

...-Stand Assembly WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal ... computer. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist...

Owners Manual - Page 37

...six screws that secure the VESA mount to servicing that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a ...-stand assembly. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding...

Owners Manual - Page 39

... 19. 3 Remove the rear-stand assembly. See "Removing the Back Cover" on your computer). I /O Cover WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on your computer. 8 I /O Cover 39 For additional safety...

Owners Manual - Page 43

... safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Damage due to the chassis. 6 Lift the...-stand assembly. 9 Audio Video Board (Optional) WARNING: Before working inside your computer, read the safety information that is not authorized by Dell is not covered by periodically touching an unpainted metal surface (such as a connector on ...

Owners Manual - Page 125

... System Setup Utility 125 If you see the Microsoft Windows desktop. NOTE: The F2 prompt indicates that you must watch for future reference...or restart) your computer. 2 When the DELL logo is displayed, watch for your computer and try again. This prompt can appear very quickly,...a user-selectable option such as the user password • Read the current amount of memory or set the type of hard drive installed...

Owners Manual - Page 128

... default) • Auto Power On - Last State (Power Off by default) 128 System Setup Utility Report or Do Not Report (Report by default) • Remote Wake up - Power Off; Enabled or Disabled (Disabled by default) • Auto Power On Date - 0 to 31 (15 by default) • Auto Power On hour - 0 to...

Owners Manual - Page 132

...this section, follow the safety instructions that is not authorized by Dell is bootable, check the device documentation. The Boot Device Menu appears...On the Boot Device Menu choose the device you see the Microsoft Windows desktop. Clearing Forgotten Passwords WARNING: Before you begin any of the device. See...try again. Changing Boot Sequence for Future Boots 1 Enter system setup.

Owners Manual - Page 137

... computer's Service Tag in the Select Your Product Family list. If you do not have your desktop. c Select the product brand in the Select Your Product Model list. Flashing the BIOS 137 ... Select the product model number in the Select Your Product Line list. The file downloads to support.dell.com/support/downloads. 3 Locate the BIOS update file for your computer: NOTE: The Service Tag ...

Owners Manual - Page 138