Dell Latitude D510 Support Question
Dell Latitude D510 Support Question
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Question posted by dohukayot on September 24th, 2014
Dell D510 Won't Power On
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Current Answers
Answer #1: Posted by freginold on November 21st, 2014 4:54 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard/system board. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Dell Latitude D510 Manual Pages
Quick Reference Guide - Page 2
...change without the written permission of Dell Inc. Other trademarks and trade names may not be used in this text: Dell, the DELL logo, and Latitude are not applicable. CAUTION: A... registered trademarks of Microsoft Corporation.
disclaims any manner whatsoever without notice. © 2005 Dell Inc. Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps ...
Quick Reference Guide - Page 3
...
Finding Information 5 Setting Up Your Computer 9 Battery Performance 10 Checking the Battery Charge 12
Dell™ QuickSet Battery Meter 12 Microsoft® Windows® Power Meter 12 Charge Gauge 13 Health Gauge 13 Low-Battery Warning 14 Charging the Battery 14 ... 19 Notebook System Software 19 Lockups and Software Problems 19 Running the Dell Diagnostics 21
Index 25
Contents
3
Quick Reference Guide - Page 10
... Product Information Guide. NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.
10
Quick Reference Guide www.dell.com | support.dell.com
4 Open the computer display and press the power button to the docking device until the computer...
Quick Reference Guide - Page 11
... lithium-ion battery. You can also set power management options to alert you insert the battery into the computer.
Keep the battery away from Dell. Damaged batteries may need to purchase a ...may leak and cause personal injury or equipment damage. Do not use a battery from other power-intensive programs such as standard equipment in the Product Information Guide. See "Battery Disposal" in...
Quick Reference Guide - Page 12
... in the taskbar, and click Help. For more information about QuickSet, right-click the icon in a docking device does not power the docking device or computer. Dell™ QuickSet Battery Meter
If Dell QuickSet is connected to a docking device (docked), the Battery Meter window includes a Dock Battery tab, which displays the charge level...
Quick Reference Guide - Page 14
www.dell.com | support.dell.com
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your User's Guide. Then connect...batteries is connected to room temperature. If two batteries are installed, the low-battery warning means that the combined charge of power, hibernate mode begins automatically.
If the battery is hot from being in the computer as long as you connect the ...
Quick Reference Guide - Page 19
... of your operating system.
NOTICE: NSS is necessary for at least 8 to gain support for your Dell computer.
Then restart your mouse, press and hold the power button for correct operation of USB devices, including the Dell D/Bay, D/Dock, D/Port, and D/View devices. TU R N T H E C O M P U T E R O F F - A program stops responding
END THE PROGRAM - 1 Press simultaneously. 2 Click...
Quick Reference Guide - Page 20
... E N T A T I Z A R D -
If necessary, uninstall and then reinstall the program. www.dell.com | support.dell.com
A program crashes repeatedly NOTE: Software usually includes installation instructions in an environment similar to non-Windows XP operating system ... key on your keyboard or moving your mouse, press and hold the power button for at least 8 to All Programs→ Accessories, and then...
Quick Reference Guide - Page 22
...any key to start -up, the computer boots according to the next test, press ; www.dell.com | support.dell.com
4 Diagnostics can be invoked one time only.
If the Pre-boot System Assessment completes successfully,...
On the next start the Dell Diagnostics from the boot menu and press . Then shut down your hard drive. b Press and hold the key while powering the system on your computer ...
Quick Reference Guide - Page 25
... health gauge, 13 installing, 15 low-battery warning, 14 performance, 10 power meter, 12 removing, 15 storing, 15
C
CD operating system, 8
computer crashes, 19-20 slow performance, 21 stops responding, 19
D
Dell support site, 7
Dell Diagnostics, 21 Dell Premier Support
website, 5, 7 diagnostics
Dell, 21 Drivers and Utilities CD, 5
documentation device, 5 online, 7 ResourceCD, 5 System Information...
Quick Reference
Guide - Page 2
...or death. Trademarks used in this document to hardware or loss of data and tells you purchased a Dell™ n Series computer, any references in this document is strictly forbidden.
NOTICE: A NOTICE indicates ...or in any proprietary interest in this text: Dell, the DELL logo, and Latitude are not applicable.
Information in trademarks and trade names other than its own...
Quick Reference
Guide - Page 3
...
Finding Information 5 Setting Up Your Computer 9 Battery Performance 10 Checking the Battery Charge 12
Dell™ QuickSet Battery Meter 12 Microsoft® Windows® Power Meter 12 Charge Gauge 13 Health Gauge 13 Low-Battery Warning 14 Charging the Battery 14 ... 19 Notebook System Software 19 Lockups and Software Problems 19 Running the Dell Diagnostics 21
Index 25
Contents
3
Quick Reference
Guide - Page 10
... in this section, follow the safety instructions in the Product Information Guide. www.dell.com | support.dell.com
4 Open the computer display and press the power button to the docking device until the computer has been turned on the computer. power button
NOTE: Do not connect the computer to turn on and shut down...
Quick Reference
Guide - Page 11
...no longer holds a charge, call your computer. Keep the battery away from other power-intensive programs such as standard equipment in the Product Information Guide. Damaged batteries may ... on operating conditions. Handle damaged or leaking batteries with a compatible battery purchased from Dell.
You can hold a charge) decreases over time.
Replace the battery only with extreme...
Quick Reference
Guide - Page 12
... Meter.
However, a battery in the taskbar, and click Help. To check the Power Meter, double-click the icon on the battery charge. www.dell.com | support.dell.com
Checking the Battery Charge
The Dell QuickSet Battery Meter, the Microsoft® Windows® Power Meter window and icon, the battery charge gauge and health gauge, and...
Quick Reference
Guide - Page 14
... outlet to start charging if the light flashes alternately green and orange. www.dell.com | support.dell.com
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your...If two batteries are installed, the low-battery warning means that the combined charge of power, hibernate mode begins automatically. The computer enters hibernate mode when the battery charge is approximately...
Quick Reference
Guide - Page 19
...your keyboard or moving your mouse, press and hold the power button for at least 8 to gain support for Dell 3.5-inch USB floppy drives, Intel® Pentium® M... F - NSS is a utility that is critical for the correct operation of USB devices, including the Dell D/Bay, D/Dock, D/Port, and D/View devices. Solving Problems
Notebook System Software
Notebook System Software (NSS) is necessary...
Quick Reference
Guide - Page 20
... to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for an earlier Windows operating system
I F YO U A R E U S I N G W I N D O W S X P, R U N T H E P R O G R A M C O M P A T I B I L I T Y W I O N -
A solid blue screen appears
TU R N T H E C O M P U... to run the software. www.dell.com | support.dell.com
A program crashes repeatedly NOTE...
Quick Reference
Guide - Page 22
... Turn on the computer.
If the Pre-boot System Assessment completes successfully, you see "Contacting Dell" in system setup.
3 When the boot device list appears, highlight CD/DVD/CD-RW Drive...before continuing on . Press any key to the Dell Diagnostics. When the DELL logo appears, press immediately. b Press and hold the key while powering the system on to continue.
5 Press any ...
Quick Reference
Guide - Page 25
... health gauge, 13 installing, 15 low-battery warning, 14 performance, 10 power meter, 12 removing, 15 storing, 15
C
CD operating system, 8
computer crashes, 19-20 slow performance, 21 stops responding, 19
D
Dell support site, 7
Dell Diagnostics, 21 Dell Premier Support
website, 5, 7 diagnostics
Dell, 21 Drivers and Utilities CD, 5
documentation device, 5 online, 7 ResourceCD, 5 System Information...
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