Dell OptiPlex 3010 Support Question
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Question posted by racecjkj on May 4th, 2014
Optiplex 3010 Will Not Power Up
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Related Dell OptiPlex 3010 Manual Pages
User Manual - Page 1
... Model: D04S, D07D, D12M Regulatory Type: D04S001, D07D001, D12M001 2012 - 05
Front And Back View Of Mini-Tower
1. power button 2. optical-drive eject button 8. diagnostic lights (4)
6. hard-drive activity light 10. Dell OptiPlex 390/3010
Setup And Features Information
About Warnings
WARNING: A WARNING indicates a potential for property damage, personal injury, or death. optical...
Statement of Volatility - Page 1
...Video BIOS for
correct operation of power from the component. Power off system N/A
N/A
DELL CONFIDENTIAL
Page 1 Volatile components lose their data even after the power has been removed from the component...No
memory. 2Kbit (256 bytes)
One Device present on the Dell OptiPlex 3010 motherboard:
Description
Reference Designator
Embedded U36
Flash
memory in
embedded
controller
...
Guidebook - Page 3
DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL
MINI TOWER COMPUTER (MT) VIEW
1
6
10
7
11
15
2
12
16
8 3
4
9
5
13
14
FRONT VIEW
BACK VIEW
1 Power Button, Power Light
6 Optical Drive (optional)
2 Optical Drive Bay (optional)
7 Optical Drive Eject Button
3 Microphone Connector 8 USB 2.0 Connectors (2)
4 Headphone Connector 9 Drive Activity Light
10 Power Supply ...
Guidebook - Page 4
DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL
MT System Board Components
Number 1 2 3 4 5 6 7 8 9 10 11 12 13... PCI-e 16x Connector (SLOT1) System fan Connector (FAN_SYS2) P2 Power Connector(ATX12V) CPU Socket Connector (U27CPU) CPU fan Connector (FAN_CPU) Memory Connector(DIMM1) P1 power Connector (ATX) Power Switch Connector (PWRSW1) Memory Connector(DIMM2) Battery Connector (BT1) ...
Guidebook - Page 5
DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL DESKTOP COMPUTER (DT) VIEW
1
2
3
9 10
11
4 56 7 8
12
13
14 15
FRONT VIEW 1 Optical Drive
BACK VIEW 5 Microphone Connector 9 Padlock Ring
13 Expansion Card Slots(4)
2 Optical Drive Eject Button 6 Headphone Connector 10 Security Cable Slot
3 Power Button, Power Light
4 USB Connectors (2)
7 Drive Activity Light 8 Diagnostic ...
Guidebook - Page 6
DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL
DT System Board Components
Number
Name
1
Front IO connector (FRONTPANEL))...16x Connector (SLOT1) System fan Connector (FAN_SYS2) P2 Power Connector(ATX12V) CPU Socket Connector (U27CPU) CPU fan Connector (FAN_CPU) Memory Connector(DIMM1) P1 power Connector (ATX) Power Switch Connector (PWRSW1) Memory Connector(DIMM2) Battery Connector...
Guidebook - Page 7
...; OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL SMALL FORM FACTOR COMPUTER (SFF) VIEW
1
2
3
9
10
11 12 13
4 56
7 8
14
15
FRONT VIEW
1 Optical Drive
5 Microphone Connector
2 Optical Drive Eject Button 6 Headphone Connector
3 Power Button, Power Light
4 USB 2.0 Connectors (2)
7 Diagnostic Lights (4) 8 Drive Activity Light
BACK VIEW 9 Padlock Ring
10 Security Cable Slot 11 Power...
Guidebook - Page 14
...Conexant CX20641 High Definition Audio Codec Internal Dell Business Audio Speaker Dell AX210 2.0 Desktop Speakers Dell AX510/AX510PA Flat Panel Soundbar Speakers
Dell USB Entry Keyboard with ...does not connote an actual operating speed of 1 Gb/sec. COMMUNICATIONS - DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL
COMMUNICATIONS -
WIRELESS
NOTE: MT supports full height (FH) cards and ...
Guidebook - Page 15
...i o n f o r a v a i l a b i l i t y . Sustainable packaging MultiPack packaging Energy Efficient Power Supply
MT
DT
SFF
X
X
X
Optional, US only
Optional
ALL-IN-ONE STANDS AND MOUNTS Small Form Factor AIO Stand
MT
DT...15
Technician will be provided by third-party. DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL SECURITY HARDWARE Chassis Intrusion Switch Chassis lock slot...
Guidebook - Page 18
...
Yes
Yes
No
Yes
No
Yes
Yes
Yes
4.0A 0.5A 235W 60W
N/A
819 BTU
60*25mm
Yes Yes Yes Yes
18 DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL POWER
NOTE: These form factors utilize a more than one 12v rail)
BTUs/h (based on Sine Wave output for APFC PSUs, not an approximation of...
Guidebook - Page 19
...℃±2℃.940Hrs. or Longer.910Hrs.or Longer after 12 months.
19
DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL POWER
NOTE: These form factors utilize a more efficient Active Power Factor Correction (APFC) power supply. Dell recommends only Universal Power Supplies (UPS) based on Sine Wave output for APFC PSUs, not an approximation of a Sine...
Guidebook - Page 20
...OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL
AUDIO
INTEGRATED CONEXANT CX20641 HIGH DEFINITION AUDIO High Definition Stereo support Number of channels Number of Bits / Audio resolution
Sampling rate (recording/playback)
Signal to Noise Ratio Analog Audio Dolby Digital THX Digital out (S/PDIF) Audio Jack Impedance
Microphone Line-In Line-Out Headphone Internal Speaker Power...Sx low power state ...
Guidebook - Page 21
... memory Data transfer mode (example Bus-Master DMA) Power consumption (full operation per data rate connection speed) Power consumption (standby operation) IEEE standards compliance (example 802... not connote an actual operating speed of 1 Gb/sec.
COMMUNICATIONS -
DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL COMMUNICATIONS - For high speed transmission, connection to 80% (non-...
Guidebook - Page 23
... Type Controller Details Controller bus architecture (example PCIe 1.0a x1) Chipset IO Ports Power Consumption Connector Full height USB3.0 add-in card Half height USB3.0 add-in card...30 mA USB 3.0 A Type
Optional Optional
Win XP, Win Vista and Win 7 23 DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL COMMUNICATIONS - WIRELESS
DELL WIRELESS 1520 PCIE WLAN CARD (MT, DT, SFF) 802....
Guidebook - Page 26
...
Onboard Graphics: Integrated Intel® HD Graphics 2500/4000 (3rd generation Core i3/i5 CPUs); DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL
GRAPHICS/VIDEO CONTROLLER
N O T E : M T s u p p o r t s f u l l h e i g h t ( F H ) c a r d s a n d D T a n d S ... HDMI Bus Type Maximum supported resolution Maximum power consumption Audio Support External connectors
MT
DT
SFF...
Guidebook - Page 27
... core clock Frame Buffer Memory (onboard and shared) Size and Speed Maximum power consumption Overlay Planes Maximum Color Depth Maximum Vertical Refresh Rate Multiple Display Support
....764 x 6.936
10°-50° C 5-90% RH 0-20,000 ft.
27 DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL
GRAPHICS/VIDEO CONTROLLER (CONT.) 1GB AMD RADEON™ HD7570
Bus Type (example integrated or...
Guidebook - Page 28
DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES1
3.5" 1TB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical Blocks Power Source Power Consumption (reference only) Spin Up Current (reference only) Environmental Operating Conditions (Non-Condensing): Temperature ...
Guidebook - Page 29
DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES1 (CONT.)
3.5" 500GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical Blocks Power Source Power Consumption (reference only) Spin Up Current (reference only)
Environmental Operating Conditions (Non-Condensing):
...
Guidebook - Page 30
DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL HARD DRIVES1 (CONT.)
3.5" 250GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and Maximum speed Internal buffer size Average Seek Time Rotational Speed Logical Blocks Power Source Power Consumption (reference only) Spin Up Current (reference only) Environmental Operating Conditions (Non-Condensing): ...
Guidebook - Page 31
DELL™ OPTIPLEX™ 3010 TECHNICAL GUIDEBOOK -FINAL
OPTICAL DRIVES
DVD +/- DVD-ROM
External Dimensions inches/ centimeters (Without Bezel - W ... type and speed Disc Capacity Internal buffer size Access Times (typical) Maximum Data Transfer Rates Writes Reads Power Source DC Power Requirements
SATA 1.5Gbit/s Standard
supplier dependent supplier dependent
16x DVD/48x CD 16x DVD/48x CD
12V...
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