Dell OptiPlex 990 Support Question
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Question posted by RSH3may on October 7th, 2013
Dell Optiplex 990 Diagnostic Wont Run
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Related Dell OptiPlex 990 Manual Pages
User Manual - Page 1
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![](/manualimages/k/m/dell-optiplex-990-c681bca_1_080d.png)
... Tower
1. optical drive (optional) 7. optical-drive eject button 8. drive activity light 10. power supply diagnostic button 12. padlock ring
Regulatory Model: D09M, D05D, D03S, D01U Regulatory Type: D09M001, D05D001, D03S001, D01U002 January 2011 Dell OptiPlex 990
Setup And Features Information
About Warnings
WARNING: A WARNING indicates a potential for property damage, personal injury...
Technical Guide - Page 3
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DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
BACK VIEW
1 Power Button, Power Light
6 Optical Drive (optional)
10 Power Supply Diagnostic 14 Expansion Card Slots(4) Light
2 Optical Drive Bay (optional)
3 Headphone Connector
4 Microphone Connector
7 Optical Drive Eject Button 8 USB 2.0 Connectors (4) 9 Drive Activity Light
11 Power ...
Technical Guide - Page 4
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_4_5d17.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
MT System Board Components
Number
Name
Number
Name
1
Internal Speaker Connector (INT_SPKR)
13
PCI Connector(SLOT3)
2
Front IO Connector (FRONTPANEL)
3
Thermal Sensor Connector(...
Technical Guide - Page 5
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DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 DESKTOP COMPUTER (DT) VIEW
FRONT VIEW 1 Optical Drive
BACK VIEW 5 Microphone Connector 9 Padlock Ring
13 Expansion Card Slots(4)
2 Optical Drive Eject Button 6 Headphone Connector 10 Security Cable Slot
3 Power Button, Power Light
4 USB Connectors (4)
7 Drive Activity Light 8 Diagnostic Lights (4)
11 Power Connectors 12 Back Panel ...
Technical Guide - Page 6
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_6_d104.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DT System Board Components
Number
Name
1
Internal Speaker Connector
(INT_SPKR)
2
Front IO Connector (FRONTPANEL)
3
Thermal Sensor Connector(THRM_2)
4
SATA 0 Connector(SATA0)
5
SATA 1 Connector(...
Technical Guide - Page 7
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DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1 Optical Drive
5 Microphone Connector
2 Optical Drive Eject Button 6 Headphone Connector
3 Power Button, Power Light
4 USB 2.0 Connectors (2)
7 Diagnostic Lights (4) 8 Drive Activity Light
BACK VIEW 9 Padlock Ring
10 Security Cable Slot 11 Power Connectors
13 Power Supply Diagnostic...
Technical Guide - Page 8
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_8_dadf.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_8_dadf.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
SFF System Board Components
Number
Name
1
P1 power Connector (POWER)
2
System fan Connector (FAN_HDD)
3
Internal Speaker Connector (INT_SPKR)
4
Buzzer (BEEP)
5
PCI-e 4x Connector(...
Technical Guide - Page 9
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_9_f410.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_9_f410.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 ULTRA SMALL FORM FACTOR COMPUTER (USFF) VIEW
FRONT VIEW 1 Optical Drive
2 Optical Drive Eject Button
3 Power Button, Power Light
4 Drive Activity Light
5 Diagnostic Lights (4)
6 Headphone Connector 7 Microphone Connector 8 USB Connectors (2)
BACK VIEW
10 Wi-Fi Antenna (optional) 17 Line-in/ Microphone Connector
11 Network Activity ...
Technical Guide - Page 10
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_10_5000.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_10_5000.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
USFF System Board Components
Number
Name
Number
Name
1
Front Panel Connector (FRONTPANEL)
10
SATA 1 Connector(SATA_1)
2
Memory Connector(DIMM_2)
11
SATA 0 Connector(SATA_0)
3
...
Technical Guide - Page 11
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... Business SP2 (32 and 64 bit), Windows Vista® Ultimate SP2 (32 bit)
Basic Driver support only via Dell.com
FreeDOS for (N-series), Ubuntu® Linux version 10.10 (China only)
X
X
X
X
CHIPSET
Chipset Non... within SPI_FLASH - no dedicated
LOM EEPROM
11
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by country.
Technical Guide - Page 12
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_12_894c.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 PROCESSOR
NOTE: Global Standard Products (GSP) are ... i3 2100 / 3.10GHz, 3M, VT-x, 65W
X
X
X
X
12 They also enable companies to Dell customers.
Processor availability subject to reduce the number of Dell's relationship products that are not a measure of performance. This allows customers to change and may vary by locking...
Technical Guide - Page 13
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_13_fbb8.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 MEMORY
NOTE: Memory modules should be less than 4GB. The amount less depends on the actual system configuration. To fully utilize 4GB or ...
Technical Guide - Page 14
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_14_cdcc.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DRIVES AND REMOVABLE STORAGE
Bays: 5.25-inch Optical Bay Supported (External) Optical Drives Supported (maximum) Hard Drive Bay Supported (Internal)
MT
DT
2
1
2
1
2
1
Hard ...
Technical Guide - Page 15
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_15_f2f3.png)
... supported via firmware modifications.
15 using DVD+R media provides maximum compatibility. 3 DVD-ROM drives may not be compatible with some existing drives and players; DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DRIVES AND REMOVABLE STORAGE
MT
DT
RAID 0 Performance: (includes two matching capacity/speed hard drives)
1TB1 SATA 7200 RPM HDD (3.5")
X
500GB1 SATA...
Technical Guide - Page 16
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_16_73af.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_16_73af.png)
... card
Optional card
Optional card
USFF
EXTERNAL PORTS/CONNECTORS
NOTE: MT supports full height (FH) cards and DT and SFF supports low profile (LP) cards. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
GRAPHICS/VIDEO CONTROLLER
NOTE: MT supports full height (FH) cards and DT and SFF supports low profile (LP) cards.
Technical Guide - Page 17
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_17_9280.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_17_9280.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
COMMUNICATIONS - For high speed transmission, connection to a Gigabit... Internal Dell Business Audio Speaker Dell AX210 2.0 Desktop Speakers Dell AX510/AX510PA Flat Panel Soundbar Speakers
KEYBOARD AND MOUSE
Dell USB Entry Keyboard with optional palmrest Dell Multimedia Pro Keyboard Dell Smartcard Keyboard Dell USB Optical Mouse Dell Laser ...
Technical Guide - Page 31
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_31_e1bd.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_31_e1bd.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 HARD DRIVES1
3.5" 1TB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type and ... 1
Up to 6Gb/s (SATA 3.0) Up to 3Gb/s (SATA 2.0)
32 MB 8.5 ms 7200 rpm 1,953,525,168
Idle 5.0W, Active 10.0W(running IOmeter utility) 5V (1A) ,12V (2A)
50C to 600C 20% to 80% non-condensing
290C -50 ft to 10000 ft
-400C to 650C 10...
Technical Guide - Page 32
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_32_c211.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_32_c211.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 HARD DRIVES1 (CONT.)
3.5" 500GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type ... 1
Up to 6Gb/s (SATA 3.0) Up to 3Gb/s (SATA 2.0)
16 MB 8.5 ms 7200 rpm 976,773,168
Idle 5.0W, Active 10.0W(running IOmeter utility) 5V (1A) ,12V (2A)
50C to 600C 20% to 80% non-condensing
290C -50 ft to 10000 ft
-400C to 650C 10...
Technical Guide - Page 33
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_33_3332.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_33_3332.png)
actual capacity varies with preloaded material and operating environment and will be less.
33 DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 HARD DRIVES1 (CONT.)
3.5" 320GB SATA 7200 RPM HDD Capacity ...SATA 3.0) Up to 3Gb/s (SATA 2.0)
16 MB 8.5 ms 7200 rpm 625,142,448
Idle 5.0W, Active 10.0W(running IOmeter utility) 5V (1A) ,12V (2A)
50C to 600C 20% to 80% non-condensing
290C -50 ft to ...
Technical Guide - Page 34
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DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 HARD DRIVES1 (CONT.)
3.5" 250GB SATA 7200 RPM HDD Capacity (bytes) Dimensions inches (W x D x H) Interface type ...x 1
Up to 6Gb/s (SATA 3.0) Up to 3Gb/s (SATA 2.0)
8 MB 8.5 ms 7200 rpm 488,397,168
Idle 5.0W, Active 10.0W(running IOmeter utility) 5V (1A) ,12V (2A)
50C to 600C 20% to 80% non-condensing
290C -50 ft to 10000 ft
-400C to 650C 10...