Dell OptiPlex 990 Support Question
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Question posted by Skmakinm on May 18th, 2014
Optiplex 990 Wont Eject Cd
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Related Dell OptiPlex 990 Manual Pages
User Manual - Page 1
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![](/manualimages/k/m/dell-optiplex-990-c681bca_1_080d.png)
Dell OptiPlex 990
Setup And Features Information
About Warnings
WARNING: A WARNING indicates a potential for property ... (4)
9. expansion-card slots (4) 15. power button, power light 2. Mini Tower - Front And Back View
Figure 1. optical-drive eject button 8. padlock ring
Regulatory Model: D09M, D05D, D03S, D01U Regulatory Type: D09M001, D05D001, D03S001, D01U002 January 2011 power supply ...
Technical Guide - Page 3
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DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 MINI TOWER COMPUTER (MT) VIEW
FRONT VIEW
BACK VIEW
1 Power Button, Power Light
6 Optical Drive (optional)
10 Power Supply Diagnostic 14 Expansion Card Slots(4) Light
2 Optical Drive Bay (optional)
3 Headphone Connector
4 Microphone Connector
7 Optical Drive Eject Button 8 USB 2.0 Connectors (4) 9 Drive Activity Light
11 Power ...
Technical Guide - Page 4
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_4_5d17.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_4_5d17.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
MT System Board Components
Number
Name
Number
Name
1
Internal Speaker Connector (INT_SPKR)
13
PCI Connector(SLOT3)
2
Front IO Connector (FRONTPANEL)
3
Thermal Sensor Connector(...
Technical Guide - Page 5
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_5_db7b.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_5_db7b.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 DESKTOP COMPUTER (DT) VIEW
FRONT VIEW 1 Optical Drive
BACK VIEW 5 Microphone Connector 9 Padlock Ring
13 Expansion Card Slots(4)
2 Optical Drive Eject Button 6 Headphone Connector 10 Security Cable Slot
3 Power Button, Power Light
4 USB Connectors (4)
7 Drive Activity Light 8 Diagnostic Lights (4)
11 Power Connectors 12 Back Panel ...
Technical Guide - Page 6
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_6_d104.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_6_d104.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DT System Board Components
Number
Name
1
Internal Speaker Connector
(INT_SPKR)
2
Front IO Connector (FRONTPANEL)
3
Thermal Sensor Connector(THRM_2)
4
SATA 0 Connector(SATA0)
5
SATA 1 Connector(...
Technical Guide - Page 7
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_7_ae5f.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_7_ae5f.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 SMALL FORM FACTOR COMPUTER (SFF) VIEW
FRONT VIEW
1 Optical Drive
5 Microphone Connector
2 Optical Drive Eject Button 6 Headphone Connector
3 Power Button, Power Light
4 USB 2.0 Connectors (2)
7 Diagnostic Lights (4) 8 Drive Activity Light
BACK VIEW 9 Padlock Ring
10 Security Cable Slot 11 Power Connectors
...
Technical Guide - Page 8
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_8_dadf.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_8_dadf.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
SFF System Board Components
Number
Name
1
P1 power Connector (POWER)
2
System fan Connector (FAN_HDD)
3
Internal Speaker Connector (INT_SPKR)
4
Buzzer (BEEP)
5
PCI-e 4x Connector(...
Technical Guide - Page 9
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_9_f410.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_9_f410.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 ULTRA SMALL FORM FACTOR COMPUTER (USFF) VIEW
FRONT VIEW 1 Optical Drive
2 Optical Drive Eject Button
3 Power Button, Power Light
4 Drive Activity Light
5 Diagnostic Lights (4)
6 Headphone Connector 7 Microphone Connector 8 USB Connectors (2)
BACK VIEW
10 Wi-Fi Antenna (optional) 17 Line-...
Technical Guide - Page 10
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_10_5000.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_10_5000.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
USFF System Board Components
Number
Name
Number
Name
1
Front Panel Connector (FRONTPANEL)
10
SATA 1 Connector(SATA_1)
2
Memory Connector(DIMM_2)
11
SATA 0 Connector(SATA_0)
3
...
Technical Guide - Page 11
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_11_8ea5.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_11_8ea5.png)
... more information regarding the configuration of your computer, click Start>Help and Support and select the option to view information about your computer.
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
MARKETING SYSTEM CONFIGURATIONS
NOTE: Offerings may vary by country.
Technical Guide - Page 12
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_12_894c.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 PROCESSOR
NOTE: Global Standard Products (GSP) are a subset of configurations managed on a worldwide basis. This allows customers to implement global IT standards by ...
Technical Guide - Page 13
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_13_fbb8.png)
... system. To fully utilize 4GB or more of matched memory size, speed, and technology. The amount less depends on the actual system configuration. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0 MEMORY
NOTE: Memory modules should be less than 4GB.
Technical Guide - Page 14
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![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_14_cdcc.png)
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DRIVES AND REMOVABLE STORAGE
Bays: 5.25-inch Optical Bay Supported (External) Optical Drives Supported (maximum) Hard Drive Bay Supported (Internal)
MT
DT
2
1
2
1
2
1
Hard ...
Technical Guide - Page 15
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_15_f2f3.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_15_f2f3.png)
... a F5 to F3 bay converter on the MT and DT and may require a slim line optical drive depending on the SFF and USFF. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
DRIVES AND REMOVABLE STORAGE
MT
DT
RAID 0 Performance: (includes two matching capacity/speed hard drives)
1TB1 SATA 7200 RPM HDD (3.5")
X
500GB1 SATA...
Technical Guide - Page 16
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_16_73af.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_16_73af.png)
...
Optional FH card
Optional FH card
2 Rear
Optional LP card
Optional LP card
1 Rear 1 Rear
1 Front 1 Rear 1 Front, 1 Rear
USFF 2 Front, 5
Rear
16 DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
GRAPHICS/VIDEO CONTROLLER
NOTE: MT supports full height (FH) cards and DT and SFF supports low profile (LP) cards.
Technical Guide - Page 17
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_17_9280.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_17_9280.png)
...Optional
AUDIO AND SPEAKERS
Realtek ALC269Q High Definition Audio Codec Internal Dell Business Audio Speaker Dell AX210 2.0 Desktop Speakers Dell AX510/AX510PA Flat Panel Soundbar Speakers
KEYBOARD AND MOUSE
Dell USB Entry Keyboard with optional ...
USFF
Optional
Optional
Optional
Optional
Optional
17
DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
COMMUNICATIONS -
Technical Guide - Page 18
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_18_dd97.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_18_dd97.png)
... time of service contract. SOFTWARE
Dell Client Manager Dell Data Protection/Access (DDPA)
MT
DT
SFF
USFF
Available via Dell.com
Standard
18 DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
SECURITY
Trusted Platform Module (TPM) 1.21 Chassis Intrusion Switch Dell Smartcard Keyboard Chassis lock slot and loop support
MT
DT
SFF
USFF...
Technical Guide - Page 40
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_40_308c.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_40_308c.png)
...Maximum Data Transfer Rates
Writes
16x DVD/48x CD
16x DVD/48x CD
Reads
16x DVD/48x CD
16x DVD/48x CD
Power Source
DC Power Requirements
12V, 5V... Dimensions inches/centimeters (Without Bezel - using DVD+R media provides maximum compatibility. DELL™ OPTIPLEX™ 990 TECHNICAL GUIDEBOOK -V 1.0
OPTICAL DRIVES
DVD +/-
DVD-ROM External Dimensions inches/centimeters (Without Bezel...
Technical Guide - Page 42
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_42_ce16.png)
![](/manualimages/h/m/dell-optiplex-990-technical-guide-ca14254_42_ce16.png)
... Transfer Rates
Writes
6X BD/16x DVD/40x CD 6x BD/16x DVD/40x CD
Reads
8X BD/16x DVD/40x CD 8x BD/16x DVD/40x CD
Power Source
DC Power Requirements
12V, 5V
DC...CD
5V 900mA
5V 900mA
5C to 50C 20% to 80% RH
29C -200 to 3048m
-40C to 65C 5% to 95% RH
38C -200 to 10600m
5C to 50C 20% to 80% RH
29C -200 to 3048m
-40C to 65C 5% to 95% RH
38C -200 to 10600m
42 DELL™ OPTIPLEX™ 990...