Dell OptiPlex GX620 Support Question
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Question posted by cassiar on January 25th, 2014
How To Find Sm Bus Controller Dell Optiplex Gx620
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Related Dell OptiPlex GX620 Manual Pages
Quick Reference Guide - Page 2
Information in this text: Dell, OptiPlex, and the DELL logo are optional and may be used in this document to refer to either potential damage to hardware or loss of data and tells you make better use of Dell Inc.; Trademarks used in the User's Guide. A01 is subject to change without the written permission...
Quick Reference Guide - Page 3
... Computer 24 Ultra-Small Form Factor Computer 25
Inside Your Computer 26 Mini Tower Computer 26 Desktop Computer 27 Small Form Factor Computer 28 Ultra-Small Form Factor Computer 29
Setting Up Your Computer 29
Solving Problems 32 Dell Diagnostics 32 System Lights 35
Diagnostic Lights 36 Beep Codes 39 Running the...
Quick Reference Guide - Page 5
... updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users. Readme files may not be found at support.dell.com.
Desktop System Software (DSS)
Located on the optional Drivers and Utilities CD. NOTE: The Drivers and Utilities CD is also available on the Drivers and...
Quick Reference Guide - Page 6
...
courses, frequently asked questions
The Dell Support website provides several online tools,...
when you use support.dell.com or contact technical ...- DSS provides critical updates for Dell™ 3.5-inch USB floppy drives, Intel...8226; Service and support - support.dell.com
tips, articles from technicians,...Dell customers
• Troubleshooting - DSS is necessary for your Dell...
Quick Reference Guide - Page 7
... the optional Drivers and Utilities CD to reinstall drivers for corporate, government, and education customers.
Desktop chassis • DCSM - Mini tower chassis • DCNE - Small form factor chassis •...such as a
modem)
• How to reinstall my operating system
Find It Here
Dell Premier Support Website - Operating System CD The operating system is located on your problem....
Quick Reference Guide - Page 11
... that you press the power button the computer will perform an operating system shutdown.
4 Dell badge
The badge can be rotated to turn on the computer. 4 power connector 5...firmly, and turn off the computer by pressing the power button for any installed PCI and PCI Express cards.
Desktop Computer - You can access connectors for 6 seconds or longer. Front View
1
2
3
11 10
9
8...
Quick Reference Guide - Page 13
..., and computer speakers into either of the badge. It is recommended that you press the power button the computer will perform an operating system shutdown.
3 Dell badge 4 LAN indicator light
The badge can also rotate the badge using the slot provided near the bottom of the USB connectors. To rotate the...
Quick Reference Guide - Page 19
... computer. • Orange -
Back-Panel Connectors
1
2
3
4
5 6
11 10 1 parallel connector 2 link integrity light
9
8
7
Connect a parallel device, such as a printer, to the network or the
network controller is turned off in system setup. Quick Reference Guide
19 3 back-panel connectors
4 power connector 5 vents
See the following subsection, "Ultra-Small Form Factor Computer...
Quick Reference Guide - Page 21
.... 3 Disconnect your own personal safety. While you work , periodically touch an unpainted metal surface to avoid bending any static electricity that is not authorized by Dell is not covered by your computer if it is not already turned off. Quick Reference Guide
21
Quick Reference Guide - Page 32
... this section, follow the safety instructions in "Solving Problems" of the error, beep codes, or diagnostics light patterns; NOTICE: The Dell Diagnostics works only on contacting Dell, see the Dell Support website at support.dell.com. For the latest troubleshooting information available for technical assistance. If computer problems occur that require help you contact...
Quick Reference Guide - Page 33
... the computer.
NOTE: The next steps change the boot sequence for one time only. Starting the Dell Diagnostics From Your Hard Drive 1 Turn on (or restart) your computer and try again. Enter ... operating system logo appears, continue to wait until you see the Windows desktop. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD. 2 Shut ...
Quick Reference Guide - Page 34
... a message appears with an error code and a description of all the components installed on contacting Dell, see your computer.
You can customize the tests you are completed, if you want . You...you to increase the possibility of the test and any error conditions encountered.
The Dell Diagnostics obtains configuration information for all devices attached to run a test from the ...
Quick Reference Guide - Page 35
...and then turns off
Check "Diagnostic Lights" on page 39 for technical assistance.
If the Dell Diagnostics is identified.
See "Beep Codes" on page 36 to see your online User's...a beep code during POST
An integrated system board device may Check "Diagnostic Lights" on contacting Dell, see if the specific problem is identified. the specific problem is in your online User's ...
Quick Reference Guide - Page 37
... Resolution
Memory modules are detected, but a memory failure has occurred.
• If you have one module, and then restart the computer. For information on contacting Dell, see your online User's Guide.
restart the computer. For information on reinstalling memory modules, see your online User's Guide.
• If you have two or...
Quick Reference Guide - Page 38
...memory of the same type into your computer.
• If the problem persists, contact Dell.
Continue until you have one module, and then restart the computer.
Memory modules are compatible ...with your computer.
• If the problem persists, contact Dell. For information on contacting Dell, see your online User's Guide.
• If you have identified a faulty...
Quick Reference Guide - Page 39
...-day clock stopped
Cause Slave interrupt mask register failure Interrupt vector loading failure Keyboard Controller test failure NVRAM power loss Invalid NVRAM configuration Video Memory test failure
Screen initialization ... :
1 Write down the beep code.
2 See "Dell Diagnostics" on page 32 to identify a more serious cause.
3 Contact Dell for video ROM failure No timer tick Shutdown failure
Serial ...
Quick Reference Guide - Page 40
NOTICE: Make regular backups of the online User's Guide. Running the Dell™ IDE Hard Drive Diagnostics
The Dell IDE Hard Drive Diagnostics is a utility that tests the hard drive to troubleshoot or confirm a hard drive failure.
1 Turn on your computer (if your computer ...
Quick Reference Guide - Page 42
...XP, disable any required drivers, including the drivers required if your computer has a RAID controller. Use the Drivers and Utilities CD to complete. For conventional hard drive configurations, the... After you reinstall the operating system, you to do not reinstall Windows XP unless a Dell technical support representative instructs you must use System Restore (see page 40) to return your ...
Quick Reference Guide - Page 43
...to recover your current Windows XP data, type r to select the repair option, and remove the CD.
4 If you see the Windows desktop, and then shut down the computer and try again.
5 Press the arrow keys to select CD-ROM, and press . 6 When ...
Quick Reference Guide
43 Click Exit if Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears.
Quick Reference Guide - Page 44
... the operating system components and configures the computer. screen appears, select No, not at the Welcome Dell System Owner screen. 5 Select the appropriate System Model, Operating System, Device Type, and Topic.
44... you can enter up to five users. 17 Click Next. 18 Click Finish to the Windows desktop. 2 Insert the Drivers and Utilities CD into the CD drive.
12 If you are reinstalling ...
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