Question posted by kanchiprashanth on April 17th, 2013
Modem Problem
when i put usb modem into usb port... one of the usb port working correctly...remaining ports are working but when i connect internet after 2-5 minutes it will going to sleep mode?what is the problem tell me plz???
THE GIVEN ANSWER IS
I work for Dell's Social Media Team. I recommend you remove the USB Root Hubs to fix this issue. Disconnect any USB devices that you have connected to the system, click on start, right click on computer, click on properties, click on device manager, click on the symbol next to Universal Serial Bus Controllers, right click on USB Root Hub and click on uninstall, uninstall all the USB Root Hubs and restart your computer. Connect the USB device to see if it works. I also recommend you try updating your chipset driver, log on to support.dell.com, enter your service tag, click on view drivers and downloads and download the driver under Chipset.
I TRY THIS ANSWER BUT STILL IAM FACING SAME PROBLEM?PLZ HELP ME??
Current Answers
Answer #1: Posted by RoyanAtDell on April 17th, 2013 11:21 PM
RoyanAtDell
Member since:
April 3rd, 2013 Points: 232,700
Member since:
April 3rd, 2013 Points: 232,700
Hi,
I recommend you update the Bios, log on to support.dell.com, enter your service tag, click on view drivers and downloads, and download and install the Bios. Reach out to me on Twitter @RoyanAtDell if this does not work.
Thank you.
Dell-Royan
RoyanAtDell.
Dell Social Media and Communities.
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