Dell V515W Support Question
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Question posted by NorPgMas on April 14th, 2014
Dell V515w Cannot Clear Document In Queue
Current Answers
Answer #1: Posted by RoyanAtDell on April 19th, 2014 2:49 AM
I work for Dell's Social Media Team. To clear the documents from the print queue you have to do the following:
1. Click Start > Run and type services.msc in the open box
This will open the Services window.
Scroll down to Print spooler and double-click on it
Stop the service
Do not close the Services window yet. Instead, minimise it.
Now click Start > Run and type C:\WINDOWS\system32\spool\PRINTERS. Press Enter.
Delete all the files in this folder
Go back to the Services window and double-click on Print Spooler.
This time start the spooler service.
This should clear the print queue.
Thank You,
RoyanAtDell.
Dell Social Media and Communities.
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