Dell XPS 8300 Support Question
Dell XPS 8300 Support Question
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Question posted by msnstrav on January 19th, 2014
Dell 8300 Will Not Run Cd Drive
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Related Dell XPS 8300 Manual Pages
Owner's Manual - Page 1
Dell™ Dimension™ 8300 Series
USB 2.0 connectors (2) headphone connector
Service Tag
power connector voltage selection switch serial connector keyboard connector center/LFE connector line-out connector microphone connector USB 2.0 connectors (6)
CD or DVD activity light CD or DVD drive eject button floppy drive eject button* floppy drive light* hard drive light power button
*On ...
Owner's Manual - Page 4
... Turning Off Your Computer 27
2 Solving Problems
Finding Solutions 30 Finding Help Information 32 Battery Problems 32 Drive Problems 33
Floppy drive problems 33 CD drive problems 34 Problems writing to a CD-RW drive 34 DVD drive problems 35 Hard drive problems 35 E-Mail, Modem, and Internet Problems 35 Error Messages 37 General Problems 38 The computer stops...
Owner's Manual - Page 26
...CDs. Contact the software manufacturer for more information). www.dell.com | support.dell.com
Using Blank CD-Rs and CD-RWs
Your CD-RW drive can write to two different types of Hyper-Threading technology. Use blank CD-Rs to a 650-MB blank CD. After creating a CD...; XP operating system because Windows XP is an Intel® technology that you can erase the data on computers that CD-R ...
Owner's Manual - Page 34
... How help files, see page 32.
34 Solving Pr oblems Click the speaker icon in the drive or the CD. Click the Start button and click My Computer. www.dell.com | support.dell.com
CD drive problems
NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the lower-right...
Owner's Manual - Page 49
...Turn off nearby fans, fluorescent lights, or halogen lamps to check for diagnostics instructions. See page 62. Your headphones do not work if the CD drive is securely inserted into the headphone connector (see page 70). A D J U S T T H E W I C T S -
RE I N S T A L L T H E A U D I O ( S O U N D ) D R I C S -
Ensure that the volume is turned up and that the headphone cable is...
Owner's Manual - Page 57
... POST.
None.
= yellow = green = off
Advanced Troubleshooting 57
The computer is attempting to boot from the hard drive, CD drive, and DVD drive to the system board (see page 81).
• If the problem persists, contact Dell (see page 107) to make sure that the boot sequence is correct for the devices installed on your...
Owner's Manual - Page 66
... with a newly installed driver, first try using Windows XP (see page 64) to return your hard drive. NOTICE: Before performing the installation, back up all ...Dell™ Operating System CD • Dell ResourceCD NOTE: The ResourceCD contains drivers that came with the software for reinstalling Windows XP.
To reinstall Windows XP, you need to complete. NOTICE: The Operating System CD...
Owner's Manual - Page 67
...XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. NOTE: The time required to complete the setup depends on the size of the hard drive and the speed of Windows XP... and click Next. 7 Enter your current Windows XP data, type r to select the repair option, and remove the CD. 4 If you see the Windows desktop, and then shut down the computer and try...
Owner's Manual - Page 81
... connector (FLOPPY)
main power connector (MAIN POWER)
memory module connectors (DIMM3, DIMM4) page 87
memory module connectors (DIMM1, DIMM2) page 87
hard drive connector (PRI IDE)
CD drive connector (SEC IDE)
microprocessor fan connector (FAN2)
microprocessor connector (CPU_0)
battery socket (BATTERY) page 110
password jumper (PASSWORD)
front-panel connector (FRONT_PANEL)
SCSI LED header...
Owner's Manual - Page 100
... cables toward you so that they do not get caught underneath the drives.
2 Ensure that no tools or extra parts are locked. www.dell.com | support.dell.com
8 Highlight Drive Configuration and press . 9 Use the left and right arrows to change Diskette Drive A from Not Installed to
3.5 inch, 1.44MB. 10 Press . 11 Highlight Integrated Devices...
Owner's Manual - Page 103
... 32 bits 8x/4x/2x modes at 1.5 V
four 120 pins 32 bits
Drives Externally accessible Available devices
Internally accessible
two 3.5-inch bays two 5.25-inch bays
ATA-66 or ATA-100 Ultra DMA hard drive, serial ATA drive, CD drive, Zip drive, DVD drive, CD-RW drive, DVD/CD-RW combo drive, and DVD+RW drive
two bays for 1-inch-high hard...
Owner's Manual - Page 108
...your computer (see the Microsoft Windows desktop. Each device has a number next...long and the operating system logo appears, continue to boot from the CD drive so that is to access the pop-up or down your current...feature, for the current boot only. www.dell.com | support.dell.com
Changing Boot Sequence for the Current Boot You can run the Dell Diagnostics on (or restart) your computer....
Owner's Manual - Page 117
..., Website and E-Mail Address
Website: support.euro.dell.com E-mail: czech_dell@dell.com Technical Support Customer Care Fax TechFax Switchboard Website: support.euro.dell.com E-mail Support (portable computers): den_nbk_support@dell.com E-mail Support (desktop computers): den_support@dell.com E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational) Home...
Owner's Manual - Page 125
....com
International Access Code: 00 E-mail Support (portable computers):
Country Code: 47
nor_nbk_support@dell.com
E-mail Support (desktop computers):
nor_support@dell.com
E-mail Support (servers):
nordic_server_support@dell.com
Technical Support
Relational Customer Care
Home/Small Business Customer Care
Switchboard
Fax Switchboard
Panama
General Support
Peru
General Support
Poland...
Owner's Manual - Page 143
... responding, 38
conflicts software and hardware incompatibilities, 65
copying CDs and DVDs general information, 25 helpful tips, 26 how to, 25
cover closing, 100 opening, 78
D
Dell contacting, 113
Dell Diagnostics, 58
Dell support policy, 112
Dell Support Website about , 61 identifying, 61
drives problems, 33
DVD drive problems, 35
DVDs copying, 25
Index 143 See monitor...
Owner's Manual - Page 145
...CD drive, 34 CD-RW drive, 34 computer crashes, 38-39 computer stops responding, 38 conflicts, 65 Dell Diagnostics, 58 diagnostic lights, 54 drives, 33 DVD drive, 35 e-mail, 35 error messages, 37 finding solutions, 30 floppy drive, 33 general, 38 hard drive... Wizard, 39
R
reinstalling Windows XP, 66
ResourceCD, 62 Dell Diagnostics, 58
S
safety instructions, 9 scanner
problems, 47 screen.
Setup Guide - Page 7
WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your Dell XPS 8300 desktop. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
5 Setting Up Your XPS Desktop
This section provides information about setting up your computer.
Setup Guide - Page 21
... data, never turn off the computer while the hard drive activity light is inserted.
2 Media Card Reader - Plays or records CDs, DVDs, and Blu-ray Discs (optional).
4 Optical drive bay (optional) - Can support an optional Dell FlexBay compatible device such as a
mouse, keyboard, printer, external drive,
or MP3 player. Press the marked portion on when...
Setup Guide - Page 66
Computer Model
Dell XPS 8300
Processor
Type
Intel Core i5 Intel Core i7
System Chipset
Type
Intel H67
Drives
Internally accessible
Externally accessible
two 3.5-inch bays for SATA hard drives
two 5.25-inch bays for trayload SATA DVD+/-RW/ Blu-ray Disc combo (optional)/ Blu-ray Disc rewritable (optional)
one 3.5-inch bay for , and upgrading ...
Setup Guide - Page 70
measured with the hard drive in head-parked position and a 2-ms half-sine pulse):
Operating
40 G for 2 ms ...non-operating - measured with a change in velocity of 20 in/s (51 cm/s)
NonOperating
50 G for 26 ms with Dell Diagnostics running on the hard drive and a 2-ms half-sine pulse; for operating - Specifications
Computer Environment
Temperature range:
Operating
10°C to 35°C...
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