Dell XPS 8500 Support Question
Find answers below for this question about Dell XPS 8500.Need a Dell XPS 8500 manual? We have 2 online manuals for this item!
Question posted by lichtentunes on August 25th, 2012
Dell Xps 8500 Restarts Itself After Shutdown. How Can I Fix This?
It auto restarts after shutdown. (about 5 seconds after)
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Related Dell XPS 8500 Manual Pages
Owner's Manual (PDF) - Page 2
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...Dell Inc.
Trademarks used in this document to refer to either trademarks or registered trademarks of Dell Inc. Dell Inc.
Information in this text: Dell™, the DELL logo, and XPS...logo are trademarks of Microsoft Corporation in this document is a registered trademark owned by Dell under license. All rights reserved. WARNING: A WARNING indicates a potential for property damage...
Owner's Manual (PDF) - Page 13
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... and exit all open programs. 2 Click Start and click Shut Down.
NOTE: If you are using a different operating system, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Safety Instructions
Use the following safety guidelines to the power source. CAUTION: To avoid damaging the components and cards, handle them by their...
Owner's Manual (PDF) - Page 14
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_14_fe4b.png)
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_14_fe4b.png)
... inside your computer and then unplug the cable from your computer, ground yourself by touching an unpainted metal surface, such as the metal at support.dell.com
14
Before you work, periodically touch an unpainted metal surface to avoid bending any of the computer. See the safety instructions for complete information...
Owner's Manual (PDF) - Page 17
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3
Technical Overview
WARNING: Before working inside your computer, read the safety information that shipped with your computer and follow the steps in "Before You Begin" on page 13. Technical Overview
17
For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Owner's Manual (PDF) - Page 23
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![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_23_278e.png)
... side with the computer cover facing up. 2 Remove the thumbscrew that secures the computer cover to support the computer with the computer cover removed-at dell.com/regulatory_compliance.
For additional safety best practices information, see the Regulatory Compliance Homepage at least 30 cm (1 ft.) of the computer. 4 Lift the cover away...
Owner's Manual (PDF) - Page 27
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![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_27_bc49.png)
... clip
2 memory-module connector
Memory Module(s)
27 Prerequisites
1 Remove the computer cover.
For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Removing Memory Module(s)
WARNING: The memory module(s) may become very hot during normal operation. 5
Memory Module(s)
WARNING: Before working inside your computer...
Owner's Manual (PDF) - Page 28
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![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_28_a441.png)
...(s) from your computer during a memory upgrade, keep them separate from any new module(s) that you may have, even if you purchased the new module(s) from Dell.
Owner's Manual (PDF) - Page 31
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_31_fb9b.png)
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_31_fb9b.png)
... safety information that shipped with your computer and follow the steps in an upright position. 2 Grasp and release the front bezel tabs sequentially, one at dell.com/regulatory_compliance.
Removing the Front Bezel
1 Place the computer in "Before You Begin" on page 23.
For additional safety best practices information, see the Regulatory...
Owner's Manual (PDF) - Page 35
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_35_135d.png)
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_35_135d.png)
... computer and follow the steps in a secure location. Prerequisites
1 Remove the computer cover.
For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Owner's Manual (PDF) - Page 37
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![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_37_7196.png)
... bracket to install graphics card.
Graphics Card
37 To locate the PCI-Express x16 connector on the system board, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites
1 Remove the computer cover.
See "Removing the Computer Cover" on page 21. Removing the Graphics Card
1 Remove the screw that shipped with...
Owner's Manual (PDF) - Page 43
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_43_79f2.png)
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_43_79f2.png)
For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. See "Removing the Graphics-Card Bracket" on page 23.
2 Remove the graphics-card bracket, if applicable. PCI-Express x1 Card(s)
43 See "Removing ...
Owner's Manual (PDF) - Page 49
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_49_b90d.png)
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_49_b90d.png)
...Begin" on page 23. CAUTION: When the Mini-Card is already installed.
NOTE: Dell does not guarantee compatibility or provide support for Wireless Local Area Network (WLAN) and ...the computer, store it in protective antistatic packaging (see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Prerequisites
1 Remove the computer cover.
10
Wireless Mini-Card
WARNING:...
Owner's Manual (PDF) - Page 53
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![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_53_5802.png)
... 23.
2 Remove the front bezel. See "Removing the Top Cover" on page 77. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
Owner's Manual (PDF) - Page 57
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![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_57_5e54.png)
...-board connector. mSATA Drive
57
See "System-Board Components" on the system board. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Prerequisites
1 Remove the computer cover. See "Removing the Computer Cover" on page 13. 12
mSATA Drive
WARNING: Before working inside your computer and...
Owner's Manual (PDF) - Page 61
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_61_1605.png)
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_61_1605.png)
... chassis. 3 Slide the hard drive out towards the back of the hard drive.
For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Exercise care when handling the hard drive. Removing the Primary Hard-Drive
1 Disconnect the power and data cables from the computer when the...
Owner's Manual (PDF) - Page 67
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_67_50d5.png)
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_67_50d5.png)
... the chassis. Optical Drive(s)
67 See "Removing the Front Bezel" on page 13. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. See "Removing the Computer Cover" on page 23.
2 Remove the front bezel.
Removing the Optical Drive
1 Disconnect the power and data cables from...
Owner's Manual (PDF) - Page 119
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_119_91e2.png)
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_119_91e2.png)
..., and then press . This prompt can appear very quickly, so you see the Microsoft Windows desktop. Entering System Setup
1 Turn on (or restart) your computer. 2 During POST, when the DELL logo is lost. System Setup Screens
The system setup screen displays current or changeable configuration information for the F2 prompt
to wait...
Owner's Manual (PDF) - Page 126
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_126_ca3f.png)
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_126_ca3f.png)
...to boot from the Drivers and Utilities disc. Insert the memory device into a USB connector and restart the computer. To ensure that your computer and try again. Changing Boot Sequence for the Current ...screen, press .
• CD/DVD/CD-RW Drive - For example, if you want to run Dell Diagnostics from the optical drive. When F12 Boot Options appears in the drive, or if the disc is...
Owner's Manual (PDF) - Page 127
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_127_9528.png)
![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_127_9528.png)
... the computer cover.
For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance.
NOTE: Write down -arrow keys to move through the list of devices. ... to access the menu. WARNING: The computer must be disconnected from pins 2 and 3 and fix it . 3 Press the up- and down your computer and follow the steps in case you...
Owner's Manual (PDF) - Page 129
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![](/manualimages/m/l/dell-xps-8500-owners-manual-pdf-a9efb40_129_7280.png)
...(RTCRST) on page 13.
WARNING: The computer must be disconnected from pins 2 and 3 and fix it on page 21. 3 Remove the 2-pin jumper plug from the electrical outlet to clear the... cover. For additional safety best practices information, see the Regulatory Compliance Homepage at dell.com/regulatory_compliance. Clearing CMOS Passwords
WARNING: Before working inside your computer, read the...
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