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Dell XPS 8500 Support Question

Dell XPS 8500 Support Question

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Question posted by jimhjg8 on October 16th, 2013

Xps 8500 Will Not Detect Second Monitor

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Answer #1: Posted by sosolidj4tt on October 16th, 2013 12:19 PM
This answer was accepted by the poster of the original question.
sosolidj4tt

Member since:
October 16th, 2013

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I can only offer tips on troubleshooting this issue as u dont knw the source of the problem yet. Which is the first thing u should do. Try to check the cable u plugged in (i.e. HDMI, VGA) is correctly plugged in. If it is, check if u can plug another 2nd monitor, if tht is not detected it may just be a faulty cable or even faulty video card or video card drivers.

I had a problem with HDMI audio once and it turned out to be the CPU's int. graphics drivers. (u'd be surprised wht the problem ulimately is)

Related Dell XPS 8500 Manual Pages

Owner's Manual (PDF) - Page 2

.... A00 Information in this document to refer to change without the written permission of Microsoft Corporation in this text: Dell™, the DELL logo, and XPS™ are either potential damage to hardware or loss of data, and tells you make better use of Dell Inc. Microsoft®, Windows®, and...
Owner's Manual (PDF) - Page 126

... a USB connector and restart the computer. The previous boot sequence is not bootable, the computer generates an error message. • USB Storage Device - The BIOS detects the device and adds the USB flash option to boot from the Drivers and Utilities disc. If no disc is in the lower-right corner...

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