Dell XPS One Support Question
Dell XPS One Support Question
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Question posted by piramon on July 13th, 2014
Xps A2010 How To Troubleshoot
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Related Dell XPS One Manual Pages
Owner's Manual - Page 2
... to change without the written permission of Dell Inc.
Model MTG
September 2007
P/N CU557
Rev. Trademarks used in this text: Dell, the DELL logo, Inspiron, XPS, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell OpenManage are trademarks of Dell Inc.; Notes, Notices, and Cautions
NOTE: A NOTE indicates important information...
Owner's Manual - Page 5
... Images and Text Look Bigger or Sharper . . . 47
7 Cleaning Your Computer 49
Computer and Display 49 CDs and DVDs 49 Keyboard and Touch Pad 50
8 Troubleshooting 51
Solving Problems 51 Battery Problems 51 Display Problems 51 Drive Problems 52 E-Mail and Internet Problems 53 Error Messages 54 IEEE 1394 Device Problems...
Owner's Manual - Page 7
11 Reinstalling Software 75
Drivers 75 What Is a Driver 75 Identifying Drivers 76 Reinstalling Drivers and Utilities 76
Troubleshooting Software and Hardware Problems in the Microsoft® Windows® Vista™ Operating Systems 78
Restoring Your Operating System 78 Using Microsoft Windows System Restore . . . . ...
Owner's Manual - Page 12
Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions
• Community - Certified drivers, patches, and software updates
• Desktop System Software (DSS)-
Upgrade information for your selections.
12
Finding Information Computer documentation, details on your configuration. The software automatically detects ...
Owner's Manual - Page 41
... optional keyboard and mouse have special features which are optimized for use with your computer.
Using the Optional Wireless Keyboard and Mouse
Your Dell™ XPS™ computer supports a special wireless (non-Bluetooth) keyboard and mouse which may not be available on other devices that could be used with your computer...
Owner's Manual - Page 45
Using the Optional Wireless Keyboard and Mouse
45 If you experience any problems, see "Troubleshooting" on the mouse or keyboard. The mouse or keyboard should now be paired with your computer's left speaker.
4 Press the sync button on page 51.
1
2 3 4
5
1 ...
Owner's Manual - Page 51
... the
installation procedures and ensure that the part is correctly installed. • If a peripheral device does not work, ensure that the device is incorrectly installed.
Troubleshooting
Solving Problems
Follow these tips when you troubleshoot your Dell™ computer to the manufacturer's instructions...
Owner's Manual - Page 52
... Computer. C L E A N T H E D R I V E O R D I S T U R N E D O N - See "" on page 65.
52
Troubleshooting Drive Problems
CAUTION: Before you begin any of the Computer" on page 78. Windows Vista:
1 Click Start → Control Panel→... Adjust Resolution and Colors settings, as a lamp. See "Troubleshooting Software and Hardware Problems in the Product Information Guide. TEST...
Owner's Manual - Page 53
... Product Information Guide. Windows Vista:
1 Click Start and click Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. If you are checked. Troubleshooting
53 NOTE: Because of your administrator to continue the desired action. 4 Follow the instructions on the screen. If the stream is normal and may appear...
Owner's Manual - Page 54
... to the Internet. The drive cannot read the disk. N O N - S YS T E M D I N - Close all windows and open is not listed, see "Contacting Dell" on page 95).
54
Troubleshooting
For help, contact your computer.
Insert a disk into the drive and try again. Ensure that you have to restart your e-mail attachments:
1 In Microsoft Mail...
Owner's Manual - Page 55
.... • Verify that the keyboard battery has not run low, if applicable. If the keyboard has a
battery indicator, check the indicator. • Restart the computer. Troubleshooting
55 IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL - IEEE 1394 Device Problems
CAUTION: Before you begin any of the...
Owner's Manual - Page 56
... E K E Y B O A R D - See "Troubleshooting Software and Hardware Problems in the Product Information Guide.
The computer does...Re-Syncing Your Optional Wireless Mouse or Keyboard with Your Computer" on the setup
diagram for your keyboard has documentation, see if it has special troubleshooting suggestions or recommendations. TU R N T H E C O M P U T E R O F F - If your computer, ...
Owner's Manual - Page 57
...A program is installed and configured properly. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is compatible with this version of Windows.
2 In the welcome screen...on your keyboard or moving your computer.
Troubleshooting
57 A program stops responding END THE PROGRAM -
1...
Owner's Manual - Page 58
... Guide. Some mice include a power indicator. • Ensure that the device drivers do not conflict with your computer. Some mice include a battery-charge
indicator.
58
Troubleshooting If necessary, install additional memory (see "Contacting Dell" on page 95). • Run the Dell Diagnostics (see if that the mouse is paired with the...
Owner's Manual - Page 59
... desktop, use the touch pad to move the cursor around , select an icon,
and open it . 5 If the touch pad operates correctly, the mouse may be defective.
Troubleshooting
...the mouse cable is connected as shown on the setup
diagram. 4 Turn on the computer. 4 At the Windows desktop, use the touch pad to highlight Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. ...
Owner's Manual - Page 60
... C O N N E C T O R - R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Troubleshooting Software and Hardware Problems in the Product Information Guide. I F T H E P O W E R L I G H T I S B L I N K I N G S -
Ensure that the ...Sound→ Mouse. 2 Adjust the settings as needed. See "Troubleshooting Software and Hardware Problems in the Microsoft® Windows® Vista...
Owner's Manual - Page 61
... THE PRINTER CABLE CONNECTIONS -
• See the printer documentation for setup and troubleshooting information.
See the printer documentation for cable connection information. • Ensure that ... the electrical outlet is working by testing it with another device, such as a lamp.
Troubleshooting
61 The computer is either turned off or is listed, right-click the printer icon....
Owner's Manual - Page 62
... on cable connections. • Ensure that the scanner cables are securely connected to eliminate distortion. See "Reinstalling Drivers and Utilities" on page 76.
62
Troubleshooting
C H E C K T H E S C A N N E R D O C U M E N T A T I V E R -
Ensure that the sound is listed, Windows recognizes the scanner. Adjust the volume, bass, or treble controls to the scanner and the computer...
Owner's Manual - Page 63
...corner of your speakers have volume controls, adjust the volume, bass, or treble to check for interference. C H E C K T H E S P E A K E R C A B L E C O N N E C T I N T E R F E R E N C E - Turn off . See "Troubleshooting Software and Hardware Problems in MP3 and other media players may override the Windows volume setting.
E L I M I N A T E P O S S I B L E I O N S - Ensure that the sound...
Owner's Manual - Page 98
... provided on the device or devices covered in this document in compliance with the FCC regulations:
Product name: Model number: Company name:
Dell™ XPS One™ A2010
MTG
Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400
NOTE: For further regulatory information...
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