Question posted by still48 on February 16th, 2012
In Elec Wheelchair How Get On To Plane . What? Do They With My Chair
Current Answers
Answer #1: Posted by orangecyn on February 16th, 2012 6:20 PM
Member since:
June 2nd, 2011 Points: 1,010,851
Answer #2: Posted by 1stLadyDawn on February 19th, 2012 1:30 PM
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January 25th, 2012 Points: 821,520
Delta Airlines has several wheel chair services.
- Airport wheelchairs
- Aisle chairs to assist passengers in reaching their ticketed seat
- Onboard wheelchairs
- Alternative boarding devices in the event of stairs rather than ramp use.
- Electric Cart Sevice at some major airports for moving through the airport.
In terms of your personal electric wheelchair, Delta requests 48 hour advanced notice of the need to transport your chair. AND one hour earlier arrival to check the chair because it is electric. You will be pre-boarded, of course.
Only collapsible chairs can be stowed on board if small enough.
Here is the check-in information from Delta for your wheelchair:
You can check your wheelchair at the ticket counter or the gate. We appreciate your checking powered equipment that may require disassembly at the ticket counter so we can arrange for proper handling. You may use our wheelchair equipment after checking your personal wheelchair. Detachable items such as seat cushions and footrests can be carried onboard or checked with the wheelchair in the cargo compartment.
We will not need to disassemble your electric/battery-powered wheelchair and will leave the batteries attached if the wheelchair will fit upright through the aircraft cargo compartment door or if it can be stowed upright in the cargo compartment.
If we do need to disassemble the wheelchair, our employees may need instructions. Attach assembly/disassembly instructions and your wheelchair's specific battery type to the wheelchair. For help identifying your specific battery type, see Batteries by scrolling down the page at the link above.
You can arrange to have us check your personal wheelchair at the departing gate and return it at the destination gate when you arrive, or at a connecting airport. Let us know in advance if you prefer to use your own personal wheelchair at your connecting airport. However, you should be aware that the time between connecting flights may be insufficient to provide this service during layover, especially if disassembly and re-assembly of your wheelchair is required. If time is a factor, we recommend that you take advantage of our wheelchair service instead.
The Delta link also provides information about the size of the cargo storage door for each of their aircraft.
Delta Airlines Knowledge Base Results
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Delta Wheelchair Services make wheelchair travel simple
... fit your departure gate. You may use our wheelchair equipment after checking your wheelchair or mobility aid must also have to accommodate most types of wheelchairs. Detachable items such as seat cushions and footrests can leave powered wheelchair batteries attached when the equipment fits upright through the aircraft cargo compartment door. . Federal Regulations allow the Acceptance... -
Airport Accessibility and assistance information from delta.com
... features of care, you should travel with its use aisle chairs to determine if another . While our flight attendants are subject to these needs during the flight. In-flight Assistance Do you in boarding, deplaning and connecting with their seats. These wheelchairs are available at the gate. Accessible Lavatories Many of our aircraft... -
Delta Customer Advisory Board on Disability 2009
...has served on ADA regulations, work on Disability Concerns since 1993 and served as chair from 1996 to promote independence with dignity and the preservation of self worth for... customers by providing leadership in achieving our sustainable goal: making Delta, carrier of a wheelchair for customers through operational excellence, “second mile” service and building emotional connections with a...
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