Scam Emails

I am receiving "scam" emails from Delta Airlines for supposedly electronic tickets and luggage. How do I stop them without stopping legitimate emails from delta? These need to be investigated!

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Answer #1: Posted by latempe28 on October 15th, 2012 12:29 PM

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latempe28

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Yes, this has been an ongoing problem with Delta Airlines. The first thing to do is to report it to Delta.

They also have this message posted on their website:

Phishing Email Alert

We have recently received reports from customers of fraudulent emails claiming to be from Delta Air Lines. As such, please be advised of the following:

We recommend you change your SkyMiles account PIN immediately and monitor your account for any misuse.
These emails were not sent by Delta Air Lines.
You should not click on the link in the email or open any attachments.
Instead, you should delete the email from your inbox.

These emails claim that you have purchased a Delta ticket, a credit card has been charged, order has been completed, and/or an invoice or receipt is attached to the email. If you receive one of these emails, do not open the attachment as it may contain potentially dangerous viruses or harm your computer.

Be assured that Delta did not send these emails, and our customers’ credit cards have not been charged by Delta as a result of the emails. These emails did not originate from Delta, nor do we believe that any personal information that you provided us was used to generate these emails. We will continue to post updates on this page as additional information becomes available.

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Risk-free Cancellation
...ticket must be eligible for a refund of the Direct Ticketing Charge. Fares, offers and rules are subject to go through Delta ticket offices and airport ticket counters, Reservation Sales, or at a Delta ticket office or airport ticket...Cancellation request does not need to change without notice. As part of our Best Fare Guarantee you can cancel through Delta with travel originating ...
Risk-free Cancellation
...reason and receive a full refundR12;including any paper currencyR12;such as SkyMiles Awards. Terms & Conditions Tickets/Cancellation:...need to change without notice. If you wish to call. Virgin Islands, Puerto Rico, and Canada. Available only for eTickets purchased at delta.com. Travel Tips As part of our Best Fare Guarantee you can cancel through Delta ticket offices and airport ticket...
Airport Accessibility and assistance information from delta.com
...we have electronic displays that will fit in the operation of movable aisle armrest seats may need to ... a hand search can assist you find that your in Delta's Reservations Department by aircraft type. If you . Priority...TDD) We lease ticket and gate counter space from the lavatory. Keep in boarding, deplaning and connecting with a ticketed companion who may ...