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Denon 3808CI Support Question

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Question posted by khiljiprinting on December 19th, 2023

Error 3808 Solution

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Answer #1: Posted by SonuKumar on December 19th, 2023 8:51 AM

SonuKumar

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May 9th, 2021

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The Denon 3808CI's Error 3808 can be frustrating to deal with, but there are several potential solutions you can try:

Basic Troubleshooting:

Power Cycle: Turn off the receiver and unplug it from the power outlet for 30 seconds. Then, plug it back in and turn it on. This can sometimes clear temporary glitches.

Check Connections: Ensure all cables are securely connected to the receiver and your source devices. Double-check HDMI cables, speaker wires, and any network connections.

Reset to Factory Settings: This clears all custom settings and returns the receiver to its default state. Consult your Denon 3808CI manual for instructions on how to do this.

Network Troubleshooting:

Network Check: If Error 3808 is related to network issues, verify your internet connection is stable and working. Restart your router or modem and ensure you have proper signal strength.

DHCP Issues: Try setting your IP address manually instead of relying on DHCP. Refer to your network settings manual for instructions.

Firmware Update: Check if Denon has released any new firmware updates for your 3808CI. Updating the firmware might fix known bugs or compatibility issues.

Specific Solutions:

Rhapsody Issue: Some users reported Error 3808 while using Rhapsody with the 3808CI. This issue was reportedly due to Rhapsody not officially supporting the device. While unlikely to be applicable now as streaming services have evolved, keep this in mind if you use Rhapsody.

Overheating: Overheating can sometimes trigger Error 3808. Ensure your receiver has adequate ventilation and is not located in a confined space.

Advanced Troubleshooting:

Service Menu: The Denon 3808CI has a service menu that allows advanced troubleshooting. Accessing this menu is not recommended unless you are familiar with it, as it can potentially cause further issues. Consult a qualified technician if you need help with this.

Additional Resources:

Denon 3808CI User Manual: https://www.manualslib.com/manual/38331/Denon-Avr-3808ci.html

Denon Support Website: https://support.denon.com/

Denon Authorized Service Centers: https://www.denon.com/en-us/support/service-centers.html

If none of these solutions resolve the Error 3808 issue, it's best to contact Denon support for further assistance. They can provide more specific advice based on your individual situation and diagnose any potential hardware problems.

Remember to document your troubleshooting steps and error messages when contacting Denon support for faster and more efficient assistance.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related Denon 3808CI Manual Pages

Owners Manual - Page 1

GUI Menu Operation (vpage 23) GUI Menu Map (vpage 24) AV SURROUND RECEIVER AVR-3808CI Owner's Manual Graphical User Interface Use this manual in combination with the operating guide displayed on the GUI screen.

Owners Manual - Page 2

.... Upon completion of antenna-discharge unit, connection to determine that are unable to your home, consult your product dealer or local power company. I REFER SERVICING TO QUALIFIED SERVICE ...combination to dangerous voltage or other ). When installing an outside antenna or cable system is provided or the manufacturer's instructions have fallen into this product yourself as to...

Owners Manual - Page 3

...riodes. • Do not let insecticides, benzene, and thinner come in any interference received, including interference that may void your authority, granted by one or more of the following...approved by DENON may cause undesired operation. COMPLIANCE INFORMATION Product Name: AV Surround Receiver Model Number: AVR-3808CI This product complies with Canadian ICES-003. This Class B digital ...

Owners Manual - Page 4

... 13 iPod 13 TV/CABLE Tuner 14 Satellite Receiver 14 Connecting the Recording Components 15 Digital Video...Option 31 f Auto Surround Mode 31 g Manual EQ 31 Network Setup 31 a Network Setup 32 s Other 32 d Network Information 32 Zone Setup 33 a ZONE2 33 s ZONE3 ...Auto Setup Preparations 25 Auto Setup 26 a Auto Setup 26 Error Messages 27 s Option 27 d Parameter Check 27 Manual Setup ...

Owners Manual - Page 5

... Viewing Still Pictures or Videos on the iPod 50 Playing Network Audio or USB Memory Devices 51 Basic Operation 52 Listening to... Playing Files Stored on USB Memory Devices 54 Operating the AVR-3808CI Using a Browser (Web control 55 Other Operations and Functions Other... ~ 61 Setting the Remote ID 62 Learning Function 62 System Call Function 63 Punch Through Function 63 Setting the Time the...

Owners Manual - Page 9

... NOTE The AUX-1, AUX-2, AUX-3, DTU, DVR-2 and OPTION buttons cannot be used . DL 44) u Tuner system buttons 47) i Input mode button (INPUT 38) o MENU button 23) Q0 Cursor buttons (uio p 23) Q1 ...Parameter / Search button (PARA / SRCH 41, 49, 50) Q2 HOME button 59) Q3 Channel buttons (CH 47) Q4 Input source select / Number buttons··· (36...

Owners Manual - Page 21

... USB memory device n Rear panel USB memory device XM connector • The AVR-3808CI is a registered trademark of XM Satellite Radio Inc. XM Mini-Tuner and Home Dock XM • In the initial status, USB memory devices can receive XM® Satellite Radio by connecting them to the USB port on the front...

Owners Manual - Page 28

... placing the microphone close to a seat back or wall as shown in Example w, measuring at multiple positions throughout the listening area as shown in your home theater. • It optimizes a large listening area where one would normally sit within the listening environment. MultEQ XT uses the measurements from microphone to the speakers...

Owners Manual - Page 29

...", the measurements taken are stored in the AVR-3808CI. STEP1 : Speaker Detection The speaker connection and polarity...number of speakers connected. Values that are different from talking. If an error message appears during the measurements will play a series of time here. ... starting, connect and position all possible as the system will cause inaccurate readings. • Quiet the ...

Owners Manual - Page 30

...are facing. • Adjust the subwoofer's volume. NOTE Be sure to make the measurements again. Error messages (examples) Cause Measures No microphone or speaker • Included setup microphone is displayed. Getting ...not be completed due to speaker installation, the measuring environment, etc., an error message is not connected. • Not all speakers could not be ...

Owners Manual - Page 39

...server. b If "Rec Select" or "Video Select" is required for the purpose of the receiver. [Selectable items] Start : Execute the update process. Wait a while then try again. Source ...check the settings and network environment, then update again. When updating starts, the power indicator lights red. Once updating starts, normal operations on the AVR-3808CI cannot be selected directly...

Owners Manual - Page 51

...-XM-RADIO (1-800-9672346). Channels with an XL. Channel blocking is available for XM radio receivers by its passion for live sporting events, talk radio, up-tothe-minute news, stand-up... find your XM Ready home audio system you are indicated with frequent explicit language are ready to subscribe and begin receiving XM programming. Activate your XM Ready home audio system on the Web at www...

Owners Manual - Page 62

... 59 Some brands have more than AMP. GAMP modeH GZONE2 modeH GZONE3 modeH [HOME] is transmitted, the mode indicator for 10 seconds. The signal transmission indicator flashes... / ZONE4z / SYSTEM CALL : TUNER (FM/AM) / XM : NETWORK/USB / DIGITAL TUNERz : Satellite Receiver / Cable TV : iPod : DVD player (Recorder) / CD player (Recorder) : VCR / TAPE : TV zThe AVR-3808CI cannot be changed...

Owners Manual - Page 65

... at [RC SETUP]. • The AMP, ZONE2, ZONE3, ZONE4 and SYSTEM CALL modes cannot be learned. 4 Press [TU], [iPod] or [NET...the desired AV receiver operates. 1 Press [AMP] to set the main remote control unit to be changed. NOTE • [HOME] cannot be...[RC SETUP] Setting the Remote ID When using multiple DENON AV receivers in the AVR-3808CI's main remote control unit. 1 Press [MODE SELECTOR] for...

Owners Manual - Page 70

...light. [MENU] 2 Select the multi-zone to be sure to set the same remote ID as the AVR-3808CI's (vpage 35). qTo set to ZONE2 : Press [RANDOM]. The "Z4" indicator flashes. 3 While pressing ...the tip of a pen. Switching Zones Use this is done, the unit can be set so that no AV receiver other than the desired one operates. 1 While pressing [MENU], press [ADVANCED SETUP] with the tip of...

Owners Manual - Page 76

...Sources recorded in Dolby Surround Sources recorded in a movie theater. It is encoded into stereo and full band signals (...of conventional 5.1-channel audio signals is achieved when playing movie sources in AV rooms as in Dolby Surround are 3 modes: "Music" suited ... Manufactured under license from the sideH Surround The AVR-3808CI is equipped with the following logo marks. The lossless...

Owners Manual - Page 87

...Radio station is displayed and station cannot be used . Sound is broken • Network's signal transfer speed • This is connected. For some radio stations, "Server ... format. memory devices will operate or receive power. • USB memory device is not a malfunction. Page 39 13 - is copyright protected. connected or network is disconnected. • Program is...

Owners Manual - Page 88

Cause Countermeasure • AVR-3808CI's XM connector and • Check that the connections are the XM Mini-Tuner and Home correct. currently broadcasting. • The XM Tuner is not • Select another channel. Receiving only XM channels 0 and 1. Dock is not properly connected. • The signal cannot be received. • Reposition your XM Mini-Tuner...

Owners Manual - Page 91

... 01364 01272 01563 01272 01272 01272 01272 01272, 01329 01126 01272 01805 01272 Satellite Receiver A @sat 01300 @Sky 01334 A-Mark 00345 ABsat ADB AGS 00123, 00713 00642,...00819, 01856, 01076, 01108, 00099, 01109, 01414, 01442, 01609, 01392, 01640 Discovery 00710 Dish Network System 01505, 01005, 00775, 01775 Dishpro 01505, 01005, 00775, 01775 Distratel 01283, 01704 DMT 01075 DNT ...

Owners Manual - Page 93

..., 00818, 01075, 01232, 01251, 01334, 01412, 01413 00856, 01856 00200 01801 Satellite Receiver/ PVR Combination b1, b3 b1 A @sat 01300 Allvision 01412 Amstrad 01175 Atsat B ...G GbSAT 01356 01214 Gecco 01412 Globo 01412 H HDT 01159 Hirschmann 01412 Homecast 01680 Hughes Network Systems 01142, 01442 Humax 01176, 01427, 01675 Huth 01075 Hyundai 01075, 01159 K Kaon 01300 ...