Question posted by darrellsmith on November 23rd, 2011

Black Bar's Across Top & Bottom Of Screen.

Since up-grading to the new receiver's with HD programing I am experiencing 'black horozontal bar's' across my TV screen sometimes blocking out more of the picture than being shown. Other than going back to my old receiver's, what can I do to eleminate these bar's ???

Current Answers

Answer #1: Posted by TommyFwithDISHNetwork on November 23rd, 2011 12:11 PM
This answer was accepted by the poster of the original question.
TommyFwithDISHNetwork

Member since:
December 23rd, 2010

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Hey darrellsmith,

 

It sounds like you have a format related problem. Our HD receivers have the ability to swap to various formats based upon what you like to view. To change that just press the STAR (*) button below the 7 on the remote. It will swap between all available formats.


Tommy Faust
DISH Social Media Representative
Sunday-Wednesday 6A-5P MST
[email protected]
Answer #2: Posted by techie12330 on November 23rd, 2011 12:56 PM
techie12330

Member since:
November 8th, 2011

Points: 286,200
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The problem is not on the Dish network receiver is on your TV set format. This is call letter box HD TV. Just got to your television set to change the format to wide or normal format.

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