Question posted by mountaindew1113 on February 12th, 2012

Cant Change Channels On Mirrow Tv

I have 3 tvs tv1 has receiver unit and the other 2 don't you have to watch same thing on other 2 tvs each have seperate remotes the 3rd tv remote i cant get it to change channels, you can ajust volume and turn tv off but wont let you change channels

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Answer #1: Posted by TommyFwithDISHNetwork on February 14th, 2012 8:14 AM
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TommyFwithDISHNetwork

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mountaindew1113,

 

It sounds like your extra remote may need to be readdressed. Go to your main TV and access the System Information screen. You can do this by pressing Menu on the TV1 remote twice.

Grab the remote that is not working and look on the bottom of the screen. In the "Secondary Remote Address" field will be a number. Grab the remote that is not working and press and hold the grey SAT button until all the lights come on. Let go and it will be blinking. Press the number listed and then press POUND (#). Try the remote and see if it works the TV now.

If the problem continues you can send me an email to [email protected] and I would be happy to try additional steps!

Tommy Faust
DISH Social Media Representative
Sunday-Wednesday 6A-5P MST
[email protected]

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