What Isthe Problem Today With Dish

checking on dishn outage

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by kcmjr on September 13th, 2011 3:52 PM

This answer was accepted by the poster of the original question.

kcmjr

Member since:
May 5th, 2011

Points: 4,254,245

1,100
points

DISH Network is having a signal outage on the 129 satellite. The 129 satellite is primarily an HD satellite, it provides High Def programming to the entire country.

"If your Dish Network-connected TV is claiming total signal loss, then at least take comfort in the fact that you're not alone. While the company hasn't revealed exactly what the problem is, Facebook and Twitter posts indicate a "technical issue" with satellite location 129. The really bad news comes when we learned that bird is responsible for carrying many HD channels and HD locals (check the links below for a list of all channels on 129). Switching over to SD channels will let you watch (if that can really be called watching TV) most content in the short term -- DBSTalk posters advise hitting menu and selecting 1 on your remote to pull up the guide if you're having trouble. If you currently hide standard-def channels, press menu, then 8, then 1 and uncheck the "HD only" box to see the working channels for now. We'll keep checking for any updates on the situation, but for now you're on your own in a 480-line wilderness, so good luck."

You can try calling 1-(877)-485-4741 for status however customer call volume has spiked and they are trying to answer all the calls as quickly as they can.

This outage is affecting accounts across the country. Ther engineers are working to get service restored ASAP.

Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Answer #2: Posted by MikeLwithDISH on September 20th, 2011 9:48 AM

MikeLwithDISH

Member since:
January 21st, 2011

Points: 24,560

100
points

I saw your post, delmargbaker! As kcmjr explained, we had an issue with the 129 satellite that caused signal loss for our customers. We have since, however, fixed the problem so all channels should be back up and running!

Dish Network Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Tech Portal : 722 : Error 015
...check switch test when signal is for the receiver to be avoided by unplugging the receiver from the AC electrical outlet. If just on DISH Local channels or other satellite programming". Is the problem... weather Is the problem on a Spot Beam may be referred back to lose some receivers. It also eliminates any rain fade or snow fade issues. Rain outage only occurs during ...
3900 : 120
... the right. Go to System Setup, Installation then System Info. Select Check or Check Switch on the remote. The farther from the receiver Point Dish screen. Press Menu on DISH Local channels or other satellite programming has good signal. Select Test Is the problem fixed? You have good non-fluctuating signal strength (70 pts or...
Tech Portal : 625 : Error 002
..., no worse than usual, or bad for a commercial QAM installation. DO NOT run a check switch test when signal is low. Plug the receiver back into the AC electrical outlet and power...tuner in Multi Receiver/Tuner Install Is there a QAM table present? The root problem is likely dish alignment and the dish should be . Remove electrical power from the receiver by turning the receiver off...