Pressed Wrong Button On Dish Network Remote And Now I Have No Sound, Dvd;s Do.

mute is not pressed. Checked dvd's and they have sound.

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Answer #1: Posted by TommyFwithDISHNetwork on December 31st, 2013 12:39 PM

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TommyFwithDISHNetwork

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December 23rd, 2010

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ljrdavis,

There could be a few possible problems causing this. Is your receiver hooked up through an external device such as a sound system? If so, it's possible the sound system may have been turned off thus removing the audio from the picture.

I would also recommend unplugging the receiver for 10 seconds and plugging it back in if it's not hooked up through another device. If audio is still missing, send me an email and I would be happy to look into this further!

Tommy Faust
DISH Social Media Representative
Sunday-Wednesday 6A-5P MST
[email protected]

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