My Remote Won't Pull Up Guide Or Anything Connected To The Receiver

I've been on the phone with DISH people and done everything they suggested, it still doesn't let me do anything connected to the remote.

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Answer #1: Posted by BeckiBwithDISH on September 30th, 2011 7:18 PM

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BeckiBwithDISH

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December 23rd, 2010

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It is possible that your remote needs to be replaced. I have given some steps to reprogram the remote. If these do not work, please send me an email and I can assist you further!!

1. Go to system info screen ( Menu twice or mennu 6-1-3) This can be done on the receiver
2. Hold down the SAT button until all lights on the top of the remote light up
3. Press a number between 1 and 15 on your keypad
4. Press the pound (#) button.

Becki Barned

DISH Network Customer Service

[email protected]

Becki Barned
DISH Internet Response Team
[email protected]

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