Question posted by joyann54 on September 13th, 2011

Service

I have had no service for 4 hrs now .  I have also tried to call and all phone lines are busy . I am also not even able to pull up the dish.com/chat website . WHAT IS GOING ON ? I have reset my receiver 3 times also . Are you all just having a malfunction or WHAT ?  

Current Answers

Answer #1: Posted by internetbabs13 on September 13th, 2011 5:00 PM
This answer was accepted by the poster of the original question.
internetbabs13

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You can change the channels by going to menu, selctet 1 for the guide then change to any channel that isn't HD,------------------------- this is from Dish ---------> If your Dish Network-connected TV is claiming total signal loss, then at least take comfort in the fact that you're not alone. While the company hasn't revealed exactly what the problem is, Facebook and Twitter posts indicate a "technical issue" with satellite location 129. The really bad news comes when we learned that bird is responsible for carrying many HD channels and HD locals (check the links below for a list of all channels on 129). Switching over to SD channels will let you watch (if that can really be called watching TV) most content in the short term -- DBSTalk posters advise hitting menu and selecting 1 on your remote to pull up the guide if you're having trouble. If you currently hide standard-def channels, press menu, then 8, then 1 and uncheck the "HD only" box to see the working channels for now. We'll keep checking for any updates on the situation, but for now you're on your own in a 480-line wilderness, so good luck.

[Thanks to everyone who sent this in] DBSTalk Dish Network (Facebook), @DishNetwork (Twitter) 39 Leave A Comment

Dish Network Knowledge Base Results

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  • Tech Portal : Features : Connectivity Overview
    ..., etc.) Phone Line Connections When you connect your receiver(s) to a phone line, you will have a router with your remote and even pay your receivers connected? All DISH Network receivers have any issues connecting the receiver, you . ViP 211™ ViP 211k™ ViP 222™ ViP 222k™ Direct Ethernet Connection HomePlug to Ethernet Adapter Connecting Receivers to help you should try the following...
  • Tech Portal : 722 : PPV and DOD Ordering
    ...Programming Access Fee.) Ethernet Phone line Neither Verify an Ethernet cable is delinquent, the customer will have attempted to download PPV and were unsuccessful, go to order any events ... able to order the event for the customer. Try connecting the receiver to the network. Reset the receiver's connection to another port on the right of the receiver, and plug it is not receiving ...
  • Tech Portal : 622 : Errors & Troubleshooting : Problem with Modem Detected
    Under certain circumstances, it shorts the phone line and prevents calls from coming in or going out. If the phone line is connected to the receiver’s internal circuitry. Why? Verify the phone line is connected to the Ethernet port, it could even cause damage to the phone jack and not the Ethernet jack on the back of the receiver.

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