Question posted by jcjrd on May 19th, 2013

Signal Loss: What Does Signal Code 31-12-45 Mean?

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Current Answers

Answer #1: Posted by CheriTDISH on May 20th, 2013 8:37 AM
This answer was accepted by the poster of the original question.
CheriTDISH

Member since:
December 23rd, 2010

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Hi, my name is Cheri Torres and I work on the Social Media Team at DISH. I would be more than happy to help with this issue. The code gives us a better indication on which trouble shooting steps to try, in order to resolve this issue. The first step to try would be a hard reset. You can do this by unplugging the receiver from the wall outlet for 10 seconds. Please check the wiring on the back of the receiver to make sure everything is plugged in and hand tight. If this does not resolve the issue please send me an email at [email protected] so that I can further assist you. Thank you!

 

Cheri Torres

Social Media Representative

DISH L.L.C.

[email protected]


Cheri Torres
Social Media Team
DISH L.L.C.

Dish Network Knowledge Base Results

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  • Tech Portal : (choose receiver model) : How To : Grounding the System
    ...dish. You may want to the correct length. To prevent possible signal loss issues, a ground block should be a single piece of the ... the block. Never splice two wires together for a ground. Friday January 12 2007     © The following instructions apply to drip... the ground block onto the side of the National Electrical Code (NEC), locate the ground block as close as possible ...
  • Tech Portal : 7100/7200 : How To : Option Codes
    ...quot;. Wait for WebTV). Unit will have a special code. On screens 1-10 & 12, choose "continue". message once again. The...very quickly. Unit will now display a lateral progress bar, with a signal strength issue or Smart Card/authorization problem. takes 2 minutes or less),...upgrade" - Steps to perform 45 minutes 6429 Restores PTV functions to standard remotes. 1 minute...
  • Tech Portal : (choose receiver model) : Remotes : (choose remote model) : Troubleshooting
    ... at this time. Please contact the manufacturer of your equipment. Which equipment has the remote loss function for additional assistance. Receiver Non Dish Equipment (TV, VCR, DVD, etc) Go ...Power the receiver off from the front panel power button. Connector Color Code Chart With UHF compatible receivers, the signals will appear to go away after its Flat Florescent Lamp is UHF interference...

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