Won't Make Ice

• Your ice maker may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.

• Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

• The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer - but be careful to not melt any plastic parts!

• Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it

Should these suggestions prove ineffective, I would recommend contacting an authorized service technician that will be able to assist you in the diagnosis and repair of your ice maker. If you do not have a professional connection, you have the option to visit the manufacturer website to find a service provider in your area.