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Electrolux EW28BS71IS Support Question

Electrolux EW28BS71IS Support Question

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Question posted by appliancediscountinc on May 29th, 2013

Icemaker Problem

I Have An Electrolux Ew28bs71iso Refrigerator The Ice Maker Does Not Recive Water And Does Not Make Ice

Current Answers

Answer #1: Posted by OnlineOutreachSpecialist on May 31st, 2013 7:30 AM
This answer was accepted by the poster of the original question.
OnlineOutreachSpecialist

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Hello appliancediscountinc - If your ice maker has stopped producing ice completely and not dispensing water, please check these, in this order:

 

  • Your ice maker may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.

 

  • Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.

 

  • The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer - but be careful to not melt any plastic parts!

 

  • When was the last time the filter was changed? Most side-by-side filters are    recommended to be change approximately every 6-9 months depending on your water usage and frequency.

 

  • Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it

 

Should these suggestions prove ineffective, I would recommend contacting an authorized service technician that will be able to assist you in the diagnosis and repair of your ice maker. If you do not have a professional connection, you have the option to visit the manufacturer website to find a service provider in your area.


Online Outreach Specialist

Related Electrolux EW28BS71IS Manual Pages

Installation Instructions (All Languages) - Page 1

... screwdriver WARNING • Access to a household cold water line with water pressure between the spokes of the hinge washer. Electrolux recommends that doors close proximity to drawers and freezer baskets, doors must rest firmly on  Refrigerator plugged in Ice Maker  House water supply connected to refrigerator  No water leaks present at all four sides and that...
Energy Guide (English) - Page 1

Refrigerator-Freezer * Automatic Defrost * Bottom-Mounted Freezer * Through-the-Door-Ice-Service Electrolux EW28BS71I* Capacity: 27.8 Cubic Feet Estimated Yearly Operating Cost $ 60 The estimated yearly operating cost of similar capacity with automatic defrost , bottom-mounted freeze,rand through-the-door-ice-service Estimated operating cost based on your utility rates and use. Cost...
Use and Care Guide - Page 2

... Water Supply 13 Electrolux model number Controls 14 Automatic Ice & Water Maker/Dispenser 19 Electrolux serial number NOTE Registering your Product Registration Card in home appliances. You can register online at all corners Electrical Power  House power turned on  Refrigerator plugged in Ice Maker  House water supply connected to refrigerator  No water...
Use and Care Guide - Page 3

...they come in contact with these items. Child Entrapment and Suffocation: • These problems are dangerous. IMPORTANT Indicates installation, operation, or maintenance information which , if not... in this or any moving parts of the automatic ice maker. • Remove all safety instructions before using your old refrigerator. Staples can quickly cause suffocation. • Destroy or...
Use and Care Guide - Page 4

... to prevent damaging the power cord. • To avoid electrical shock, unplug the refrigerator before cleaning and before replacing a light bulb or LED light. • Performance may..., service technician, or a qualified person. • Never unplug the refrigerator by 10% or more. Operating the refrigerator with local codes and ordinances. IMPORTANT To turn off accidentally. 4 Safety...
Use and Care Guide - Page 5

...-DesignTM Shelves Crisper Drawer *Special Items Rack (inside PTD) LED Light Water Filter *Adjustable Hinges *Freezer Ice maker *Wire Tilt-Out Shelf (inside freezer drawer) Downloaded from www.Manualslib..... NOTE *Features may vary according to assist you with familiarizing yourself with your refrigerator can be purchased at www.electroluxappliances.com or by calling 1-877-435-3287. Model...
Use and Care Guide - Page 6

...refrigerator drawers and freezer baskets, the refrigerator should be positioned to allow additional space so the door can be able to shut by themselves within a 20 degree opening. Sufficient air circulation is placed with an automatic ice maker... a fully loaded refrigerator. • Consider water supply availability for the proper operation of your refrigerator. The compressor will...
Use and Care Guide - Page 7

...: turn the adjustment screws (1 per side). Grab Drawer At Center From Both Sides Then Pull Drawer Out Door Door A B Level Refrigerator & Adjust Doors (if necessary) Guidelines for final positioning of your refrigerator: • All four corners of the cabinet must rest firmly on the floor. • The sides should tilt 1/4 inch (6 mm...
Use and Care Guide - Page 8

... lower hinge (select models): 1 Remove all food items from www.Manualslib.com manuals search engine Bottom of the refrigerator door. 5 Re-tighten screw. NOTE View shown is adjustable between 85 to 145 degrees. Adjustable Door Stop 1... To adjust the door stop: Door stop until it makes contact with rollers. Re-tighten Screw 6 Ensure door stops in desired location before resuming normal use.
Use and Care Guide - Page 13

... or use copper tubing - To connect water supply line to your new refrigerator. Place end of the refrigerator to the ice maker inlet valve. Tighten another half turn with self-tapping saddle valve). Stainless Steel Water Line) and for homes without an existing valve, Electrolux recommends its Smart Choice® water line kit 5305513409 (with all local plumbing...
Use and Care Guide - Page 19

... refrigerator. You must dispense some ice to Off and turn the ice maker "ON" or "OFF". If you last changed more frequently. It may make a loud chattering noise when it can result in this shutoff device, simply release the dispenser paddle. IMPORTANT Your ice maker is turned on at the factory so it attempts to operate without water...
Use and Care Guide - Page 20

... odd flavor. The freezer temperature display will not dispense ice. Motor running - Water valve opening or closing - Removing Ice Bin 5 Replace the ice bin. This could result in overfilling the ice maker. If the auger is not properly aligned when replacing the ice bin, the refrigerator will show ICE. 2 Press the refrigerator Up (+) and Down (-) buttons to change the size...
Use and Care Guide - Page 21

... is properly maintained. Motor running - CAUTION If the water supply to your refrigerator is not connected to clear air from water filter tubing. Once ice maker begins making mode or 1 1/2 days on at the factory so it off the ice maker by lifting/lowering the ice maker's wire signal arm. Otherwise, the ice maker's fill valve may develop an odd flavor. Running...
Use and Care Guide - Page 27

...that on temperature settings. Storing Food and Saving Energy 27 Ideas for storing foods Fresh food storage • Keep the fresh food compartment between the two (2) appliances will help the refrigerator operate more energy. • Cover foods and ...for longer time periods. • Wash items and remove excess water. • Wrap any items that have strong odors or high moisture content.
Use and Care Guide - Page 28

... more noticeable. G Compressor Modern, high-efficiency compressors run much faster than older models. H Water valve Makes a buzzing sound each time it opens to fill the ice maker. E Electronic control & automatic defrost control These parts can cause: A Evaporator Refrigerant through the refrigerator by the evaporator fan. NOTE During automatic defrost cycle, a red glow in your...
Use and Care Guide - Page 29

... specified on the control panel. 2 Push the filter release button above the cartridge to "Good," the status has been reset. Reinstall Water Filter 6 Turn On the ice maker at the filter housing. About your refrigerator has not been used on the Touch Panel prompts you to NSF/ANSI Standards 42 and 53 for PureAdvantageTM...
Use and Care Guide - Page 34

... Fresh Food door is closed . • Connect water supply (see Connecting The Water Supply section). • Ensure ice maker is turned on. Well water pressures should operate. • Open household water line valve. Automatic Ice Maker Concern Ice maker is not making any ice cubes that the supply line does not kink when the refrigerator is pushed into the bin, the dispenser should...
Use and Care Guide - Page 35

... • See "Problem" section, "Running Your Refrigerator". • Close and reopen door(s) to correct a sagging or sloping floor. • Keep less food in refrigerator. It rocks on and.... Opening/Closing Of Doors/Drawers Concern Potential Cause Door(s) will not close. • Refrigerator is dirty. Contact a carpenter to enable lights. Drawers are routinely stored in drawer. ...
Use and Care Guide - Page 36

... of meat. 36 Solutions to Common Problems Running Your Refrigerator (continued) Concern Potential Cause Refrigerator runs too much or too long. • Room or outside weather is hot. • Refrigerator has recently been disconnected for the freezer compartment to over cool while automatic ice maker is on. • Set refrigerator control to a warmer setting. Digital temperature...
Use and Care Guide - Page 37

... on the bottom side of drawer cover. Freezer temperature is satisfactory. • Refrigerator control is slightly open . • Door is opened too often or too long. Water has an odd taste and/or odor. See Problem section Ice Maker Is Not Making Ice. • Replace filter cartridge being sure to meet warm air from www.Manualslib.com...

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