Electrolux EW28BS71IS Support Question
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Question posted by appliancediscountinc on May 29th, 2013
Icemaker Problem
Current Answers
Answer #1: Posted by OnlineOutreachSpecialist on May 31st, 2013 7:30 AM
- Your ice maker may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.
- Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.
- The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer - but be careful to not melt any plastic parts!
- When was the last time the filter was changed? Most side-by-side filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency.
- Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it
Should these suggestions prove ineffective, I would recommend contacting an authorized service technician that will be able to assist you in the diagnosis and repair of your ice maker. If you do not have a professional connection, you have the option to visit the manufacturer website to find a service provider in your area.
Online Outreach Specialist
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