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Question posted by stefanifink7 on August 30th, 2015

Epson Wf 2650 - Won't Copy - Error Message 'paper Source Invalid'

the paper is the correct size - there isn't a jam - all cables are connected - it prints fine - just won't make a copy.

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Answer #1: Posted by TechSupport101 on August 30th, 2015 6:37 AM

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See the official Epson error troubleshooting page here https://www.epson.com/cgi-bin/Store/support/supDetail.jsp?UseCookie=yes&infoType=FAQ&oid=252862&prodoid=63099731&foid=274521 for the best account on the possible causes.

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Related Epson WorkForce WF-2650 Manual Pages

User Manual - Page 19

.... Error Notice Displays an error message when the paper size or type settings in the paper source do not match. You can adjust the time before making any change. Scroll Speed Select the scroll speed of audio. Auto Error Solver Select an action to A4 or Letter. Date/Time Enter the current date and time. PRELIMINARY Common Settings PC Connection...

User Manual - Page 22

... the memory. On(Time): Prints the log at their original size on the paper in the paper source. Reducing may not be used for fax reports other than Protocol Trace. Collation Stack Prints received documents from being disclosed while you are printed at a specified time. Prints a Transmission Report with error codes. 22 Select Detail to print on the received data...

User Manual - Page 26

... of paper at a user defined size, only Standard or Normal print quality settings are printed using genuine Epson paper to ensure high-quality printouts. Genuine Epson Paper Media Name Size Loading Capacity (Sheets) 2-Sided Printing Borderless Printing Epson Bright White Ink Jet A4 Paper 120 Auto, Manual*1 - Commercially Available Paper Media Name Plain paper Copy paper Size Letter...

User Manual - Page 67

... work correctly. 3. c IM Important: L Because an automatic fax connection check runs at the end of the connected phone device and confirm that the phone cable is changed. On the fax header entry screen, enter your sender name such as necessary. Pick up the handset of the wizard, make them again unless the connection environment is securely connected to connect...

User Manual - Page 105

... > Basic Settings > Line Type and then selecting PBX. Connect the computer and the printer correctly. No dial tone detected. This makes connection more secure. If the error message is replaced. For details, see the Network Guide. If the error message is not a user-serviceable part. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is...

User Manual - Page 106

... - User's Guide Solving Problems Error Messages Recovery Mode Solutions The printer has started in accordance with a USB cable. (During recovery mode, you print and the number of cleaning cycles that the printer performs. The need for replacement of the pad does not mean that you cannot update the firmware over a network connection.) 2. To prevent ink...

User Manual - Page 118

... & "Loading Paper in the Paper Cassette" on page 27 & "Copy Mode" on page 15 & "Printing on 2-Sides" on page 39 & "Print Quality Is Poor" on page 54 118 Pages of garbled text may be printed next time you start the computer. Related Information & "Canceling Printing" on page 115 Printed Characters Are Incorrect or Garbled ❏ Connect the interface cable securely...

Product Specifications - Page 2

....7" x 22.0" x 9.1" Storage: 16.7" x 14.2" x 9.1" Weight: 14.6 lb What's in the Box Epson WorkForce WF-2650 all rights in these marks. Built to change without notice. and/or email-enabled device. For details, see www.epson.com/cartridgeinfo | 9 Internet access is a trademark of prints. Wi-Fi Direct is a registered trademark and Wi-Fi CERTIFIED is a SmartWay SM Transport...

Quick Guide and Warranty - Page 3

WF-2660 The touch screen makes it easy to use all the features of compatible paper, instructions on loading envelopes or legal-size paper, see the following icons on or off Return to home screen Scroll the screen Return to defaults Stop current operation Return to previous screen Clear number settings Start printing, copying, scanning, or faxing You...

User Guide - Page 61

... topic: Loading Paper Paper Source Settings Select the paper source settings you want to print on an alternate paper size (Letter for A4, or A4 for each paper source and the copy/print settings in each mode do not match. Press the up or down arrow button, select Printer Settings, and press the OK button. 8. 5. Paper Source Settings A4/Letter Auto Switching Error Notice Available...

User Guide - Page 73

... you select Plain Paper/Bright White Paper, select On in the Quiet Mode menu. To print multiple pages on one sheet of paper, or print one image on the paper type and border setting you want . 12. To print multiple copies and arrange their print order, select the Copies options. 13. Windows Parent topic: Printing with other print jobs, select Job Arranger...

User Guide - Page 218

... screen message Condition/solution Paper jam Paper is connected correctly and the phone line works. Epson for support. No dial tone Make sure the phone cable is jammed in the product, then turn off and then back on the LCD screen to clear the error. Scanner error Turn the product off the Dial Tone Detection setting. Contact Epson for support. (To continue printing, press...

User Guide - Page 222

...; In Windows, make sure your product is selected as the default printer and the correct port is not responsible for backing up or using your fax and network data and settings. Epson is shown in OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless...

User Guide - Page 228

... When It Sits for your product. • If paper jams when you print on both sides of the paper, try these sections if you have problems using paper with the paper. This is performing routine maintenance. Parent topic: Solving Copying Problems Solving Paper Problems Check these solutions: • Make sure the paper cassette is not curled, creased, old, too thin...

User Guide - Page 235

Caution: Make sure you still see a paper jam message, check the other paper jam solutions. Otherwise the product may be damaged. 235 Follow the prompts on the LCD screen to clear the jam. 1. Cancel the print job, if necessary. 2. Remove your originals from the ADF. 3. Open the ADF cover. Parent topic: Solving Paper Problems Document Jams in the Automatic Document Feeder...

User Guide - Page 239

... paper size. 8. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer (Rear Cover) Paper Jam Problems Inside the Product 239 If you do not have tape, staples, or other paper jam solutions. Lower the ADF input tray to clear any jammed pages. 9. Raise the ADF input tray and carefully remove any error messages...

User Guide - Page 242

..., making sure to the taskbar. 6. Click the Maintenance tab. 4. Right-click your product name, select Printing Preferences, and select your operating system. • Windows XP: Click Start and select Printers and Faxes. (Or open program windows. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error light or error message after...

User Guide - Page 247

... in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your product using a different cable. • Windows Vista: Click and select Control Panel. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is positioned correctly for feeding into the printer.

User Guide - Page 251

... Removing and Installing Ink Cartridges Related topics Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. • Run a nozzle check...

User Guide - Page 279

... with this device. The Ringer Equivalence Number is an indication of the maximum number of this equipment has more details, which are WITHOUT ANY WARRANTY; The termination on the Epson support site. 4. without even the implied warranty of such open source software program for more than one interface connector, do not leave cables connected to...