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Eureka RapidClean ION 240A Support Question

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Question posted by Caryn18370 on May 6th, 2023

Vacuum Keeps Turning Off

Turn the vacuum on, and after about 10 seconds, it shuts off and the red light comes on. Battery is fully charged and filters/dustbin are clean. When you remove the handheld attachment and use it that way, there is no problem, so it seems to be a connection issue between the handheld and the standing attachment. Has anyone else experienced this issue? If so, how did you resolve it?TI

Current Answers

Answer #1: Posted by SonuKumar on May 6th, 2023 8:24 PM
This answer was accepted by the poster of the original question.
SonuKumar

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There is a thermal fuse which will stop a Eureka vacuum from turning on if it has overheated. This can be triggered if there is a blockage and the engine needs to work too hard. Let it cool off for 24 hours. While it's cooling off, try a different wall outlet to see if that's the issue.

https://readytodiy.com/eureka-vacuum-not-working-0052/#:~:text=There%20is%20a%20thermal%20fuse%20which%20will%20stop,wall%20outlet%20to%20see%20if%20that%E2%80%99s%20the%20issue.

Check the connection between the standing attachment and the handheld unit. Make sure the two parts are securely connected and that there are no obstructions in the connection.

Check the filter and dustbin on the standing attachment. Make sure they are clean and not clogged, as this can cause the vacuum to shut off.

Check the battery contacts on both the standing attachment and the handheld unit. Make sure they are clean and free of any debris.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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Related Eureka RapidClean ION 240A Manual Pages

Owners Guide - Page 2

... shock and/or cleaner damage. • Keep your work area well lighted. • Unplug electrical appliances before vacuuming them. • Use only manufacturer's recommended attachments. • Do not put any object into the eyes, flush them immediately with clean water for a minimum of 10 minutes. SAVE THESE INSTRUCTIONS FOR HOUSEHOLD USE ONLY 2 Seek medical attention. • While...
Owners Guide - Page 3

Floor Nozzle B. Cloth Filter G. Hand Vacuum Cleaner Unlocking Knob O. Charger Back S. Charging Adaptor U. Dust Container E. Stick Vacuum Cleaner ON/OFF Button M. Handle Unlocking Knob N. Cyclone Filter F. Suction Unit I H G F E D C B A M N O P R Q S T U V A. Stick Vacuum Cleaner Handle L. Dirt Container Unlocking Knob J. Crevice Nozzle (Accessory) K. Wall Mount Screws V....
Owners Guide - Page 4

... support fit the charger onto the base. 3. Raise the handle and lock into the connection at the side of the charger back.(Figure 3) 4. Fig. 4 1. When using the screws provided. (Figure 1) 2. If fitting the charger to the wall, find a position close to the wall or mounted on its floor support. Fig. 1 Fig...
Owners Guide - Page 5

...CLICK! Clean the contacts if necessary. 7. Insert the handheld vacuum cleaner into the socket. • The charging indicator will light up in use. 5 When the vacuum cleaner is not in red. • The charging indicator will become blue when the battery is fully charged. • It is normal for the charger and vacuum cleaner to become hot during charging. • You can charge the vacuum...
Owners Guide - Page 6

... indicator on the floor nozzle lights up, indicating that the brushroll is turned off and return it to vacuum or floor, always ensure unit is turning. (Figure 8) 2. Remove the appliance from the charger and operate the ON/OFF switch in the room. Using the vacuum cleaner Vacuuming Fig. 8 Fig. 9 1. During short pauses in vacuuming, the appliance can be left...
Owners Guide - Page 7

... knob and remove it into main vacuum cleaner and lock into the air intake opening of the handheld vacuum cleaner, as illustrated. (Figure 12) 6. To charge the handheld vacuum cleaner, insert it from the main vacuum cleaner.(Figure 11) Crevice Nozzle 5. Full battery - Blue with flashing (Auto cutoff) Please charge the vacuum cleaner when the red indication light is correctly seated...
Owners Guide - Page 8

... container can be emptied every time after vacuuming. Using the release button, unlock the dust container and remove it from the main vacuum cleaner. (Figure 14) 2. Cleaning the filters The dust container should be washed out. Then wipe out the dust container with the brush provided. (Figure 15) 4. Remove the handheld vacuum cleaner from the suction unit. 3. a)Insert the...
Owners Guide - Page 9

Floor nozzle should be turned by hand and remove any entangled dirt deposits. (Figure 21) 7. Take the brushroll out of the floor tool base and remove the cover from the main vacuum cleaner. (Figure 5). 3. Cleaning the floor nozzle Fig. 18 Fig. 19 Fig. 20 Fig. 21 Fig. 22 1. After cleaning, place the brushroll back into the floor...
Owners Guide - Page 10

... rights. The ARM & HAMMER name is limited to the duration of this warranty. under normal use such as disposable dust bags, filters, drive belts, light bulbs, brushroll, bristles, impellers and cleaning. • Damages or malfunctions caused by negligence, abuse, and use not in accordance with "proof of purchase" to any warranty for Fitness For A Particular...
Owners Guide - Page 11

...; Unit isn't properly sitting on charging stand. • Filter assembly is clogged. • Unit isn't fully powered. • Unit isn't fully powered. • Brushroll is firmly connected to charging stand. • Empty dust cup and clean filter. Page 9 Discarding the vacuum ! This product contains a lithium ion battery. Consult your regular household trash. Potential...
Owners Guide - Page 12

...vacuum Turn on the vacuum cleaner until it stops automatically before disposal of it. 4. Unscrew all the plug on the housing then remove one or more of its components. Pull out all the screws on the PCB. 5. These limits are designed to unscrew the battery door. 2. Take out the battery... This equipment generates, uses and can be determined by turning the equipment off and...

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