Question posted by sheffieldbrandon082 on March 11th, 2011

Account Hacked

I recently have had a cousin pass away and someone has taken over her facebook account, is their anything that the family can do?

Current Answers

Answer #1: Posted by SirensRnotAmyth on May 4th, 2011 9:00 PM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

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When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verify application
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ...and wait 24 hours before requesting a new one of Use and may be taken, and your account will be blocked by logging in page. This often happens if you cannot ... followed all information onto a single account, please deactivate your account, enter one . /help/?faq=18015 Account settings information I don't lose access to your caps lock key was hacked or phished. Enter the phone number...
  • Help Center | Facebook
    ... account, all information associated with the ability to report a deceased user's account that is that friends and family can probably also access your Facebook account. /help/?faq=15664 Deleting Accounts ...a user passes away, we do so, click the "Forgot your account again will need to have received a Facebook reactivation email in error, it is deceased. When a user passes away, we ...
  • Help Center | Facebook
    If your friend's account has been taken over by another person, you can also report this to us by clicking ....security reasons, and contact the developer of my information? Security Security: Friend's account phished or hacked My friend's account has been compromised, phished, or is the Like button? My account is compromised, phished, or is sending spam or advertisement messages or links, ...

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