Castle Ville Why Is My Game Still Not Fixed??

I have re-peatedly asked for help with my game! my gift requests are not getting to my neighbors, Now when i ask my neighbors their names don't even come up! I'm so far behind in the game as i'm not getting the parts needed to move on! I don't need support to put a few gifts in my inventory I need the game F"iXED!!Please help, this has gone on too long!!

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