Question posted by yasbabyful on May 16th, 2011

My Daughters Fb Is Hacked And Also The Msn

hi my name is yasmin riaz... my daughters facebook has been hacked she is only 14yrs of age and i am very concerned about it we have tried too change her password but her msn is also hacked my daughter has her pictures on it. i am very worried that i can't even deactivate the account because when we do the hackers manage to turn it back on. please could you help me in this matter. thank you ever so much.

Current Answers

Answer #1: Posted by SirensRnotAmyth on May 16th, 2011 10:01 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

Points: 1,863,010
1,100
points
Sorry to hear your troubles. Here is all the info I could find. I hope it helps.

 

When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verify application
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... any of your account. /help /?faq=13614 You can do not create another email: Click "Change" in the Email section. link. In the event that you to sign up with a different web browser. To add a security question, take steps to secure your current password. You can manage all information onto a single account, please deactivate your email addresses...
  • Help Center | Facebook
    ... is at your information secure. If no violation of our has occurred, then no action will be created. /help /?faq=16478 Sensitive Account Reports My friend's/son's/daughter's account has been removed from their profile. Account Security Abuse How do honor requests from Facebook. Report a group or event: Go to consider contacting the user who...
  • Help Center | Facebook
    ... Please be aware that person on Facebook. We try to review every report we receive in order to the sender's name as a friend and report the message. To learn that someone else Profiles that use your report. To request additional information regarding an impostor account, please submit your behalf. For example, if you...

Similar Questions

Fb Hacked
my FB acct has been hacked, I deleted them on my phone and tablet but they r contacting people as me...
(Posted by richb62366 8 years ago)
My Daughter Jennifer Has Deleted Her Account But It Has Been Hacket And Someonei
WE NEED ASSASTANCE AS MY DAUGHTER NO LONGER NEEDS HER ACCOUNT BUT SOMEONE ELSE IS USING HER ACCOUNT ...
(Posted by noliffe 11 years ago)
Some One Made A Faq Fb Id On My Name N Missusing It And I Want To Delete That Id
some one made a faq fb id on my name n missusing it and i want to delete that id
(Posted by ankitamalik0204 12 years ago)
Fb Hacked On 4/6. Have Submitted All Forms Ever Drivers Lic. But It Remains Lock
FB was hacked on 4/6. Have attempted several password request (none work). I even submitted drivers ...
(Posted by mademoisellechar 13 years ago)
Facebook Got Hacked, How Can I Deleted The Account
My daughter facebook got hacked , they change e-mail and password can't get in account. hacker say a...
(Posted by lemathew 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.