Question posted by hesters on April 13th, 2010
I Need To Reset My Password And Am Not Receiving The Conformation #
Current Answers
Answer #1: Posted by Odin on May 25th, 2010 5:55 PM
The most common cause of failure to receive a confirmation is that the incoming email was blocked in an attempt to filter out spam (even though that email was not really spam). This blocking may have been done by your ISP (Internet Service Provider) or host, by your email program, or by special anti-spam software (that sometimes is part of an antivirus package).
Messages thought to be spam are sometimes (but not always) diverted to a folder designated Spam, Trash, Junk, or simply Deleted. If you know where to look, go to it. Otherwise, your first step should probably be to phone your ISP and ask.
Detailed instructions are at this stage impossible because those depend on the particular software applicable to your mail.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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