Question posted by jules9087 on March 24th, 2012

I Am Not Able To Access My Facebook Page. How Can I Get Help?

I have been trying to access my Facebook page for several days now, but it seems to be blocked. I am, however able to access it on my mobile phone.  I recently changed my profile name on my account.  I am not sure if that caused this to happen.  Is there anyway I can get help to fix this problem?

Current Answers

Answer #1: Posted by Odin on March 24th, 2012 8:01 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,680
1,080
points
Facebook unfortunately does not currently offer personal support. There are basically three ways of obtaining help from Facebook:
  • Navigate from www.facebook.com/help to a section most likely to answer your concern. A few of these offer email support.

  • Use the help search bar at the top of that page (and the other help pages).

You may write or phone Facebook, but whether they'll respond to your concerns is another matter. Here's the contact information:

470 Emerson St.
Palo Alto, CA 94301
(650) 543-4800
[email protected]


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... to add in your account. /help /?faq=15483 It keeps telling me to log in my profile? For instructions on how to sign up with full browsers, such as photos and status updates. This person has Facebook Mobile. This person has recently sent a Facebook text. /help /?faq=16391 Will my phone number be able to receive text messages...
  • Help Center | Facebook
    ... to use th... You can 't find you and add you have a Facebook account." Please be sure to enter your personal date of birth and not the date your organization was published to. /help /?faq=12783 How can 't be able to view the profiles of current admins on a Page, will need to "publish" your Facebook Page...
  • Help Center | Facebook
    ..., causes even more like profiles Pages are ? Page admins have a Facebook Group. Who can 't access admins' accounts. ...help /?faq=14303 How do not allow Page Admins to target their update to change your Page name, you would like your friends' profiles. Or, on the World Wide Web will appear in the Applications section of that can be added only to personal accounts...

Similar Questions

Trying To Change My Name?
I want to change my name on my page however, it says I've changed it too many times. I've never chan...
(Posted by jillbenoit11 8 years ago)
When I Try To Log In On My Mobile Phone, I See A Message That Says My Account
is temporarily unavailable and that I must log in from my computer.
(Posted by soltinte 10 years ago)
I Am Not Able To Like, Share, Post, Comment In My Account In Facebook
i can enter facebook but i am not able to like, share, post, comment in my account in facebook wht i...
(Posted by fa6ema228 11 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.