Question posted by bluewidow on October 1st, 2011

How To Access A Facebook Account That Has Been Hacked And The Password Changed

somel one stole a picture of my daughter and put it on facebook as her profile picture. they hacked her account and changed all her passwords. even changed the passwords on her email accounts. how do i contact facebook and get this account deactivated and deleted?

Current Answers

Answer #1: Posted by SirensRnotAmyth on October 4th, 2011 7:47 AM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

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October 29th, 2010

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This happens alot unfortunatly. I found this article on accounts being hacked. I hope it helps. Good Luck. :)

 

When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. I assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verify application
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

 

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  • Help Center | Facebook
    ... only have one account. Read the Maintaining Access to the email address I create a business account? I lost access to Your Account section for any time by your password, you will remember in the Email section. Click "Change Contact Email." You can 't remember which email address I want to merge accounts. If you no longer have access to the email address you use for...
  • Help Center | Facebook
    ... permanently delete your account, you see the profile or locate it in remembrance. Does it deactivate or delete it are unable to access your Facebook account. /help /?faq=13016 What happens when my account has a pending deletion request? Copies of the content or information you deactivate your account from the "Deactivate Account" If you have access to the login email...
  • Help Center | Facebook
    ..., so be unique, complex, and kept entirely to confirm the contact change. Please try copying and pasting the full link you received into your email... Some email clients will need to forward it to add it . If you can deactivate the account in order to regain access to register using your address bar. Please try to join...

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